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Chapter 5Solving Printer Problems
(5) Service Call Messages
DESCRIPTION AND ACTION
R OM is f aulty. Turn the printer off, then
back on. If it happens again, call your
Technical Representative.
Hard disk is defective. Turn the printer
off and call your Technical Representa-
tive.
MESSAGE
FATAL ERROR 1
ROM
PS R OM is faulty . Remove the faulty PS
ROM and try another one.
FATAL ERROR 2
PS ROM
SIMM RAM is faulty.
number: SIMM slot number.
Remove the faulty SIMM RAM and try
another one.
FATAL ERROR 3
RAM RAM is faulty. T urn the printer of f, then
back on. If it happens again, call your
Technical Representative.
FATAL ERROR 4
SIMM RAM (number)
FATAL ERROR 5
EEPROM EEPROM is faulty. Turn the printer off,
then back on. If it happens again, call
your Technical Representative.
FATAL ERROR 6
HARD DISK
FATAL ERROR 8
INTERFACE (number)
FATAL ERROR 7
NETWORK BOARD Network board is defective. Turn the
printer off and call your Technical Rep-
resentative.
A communication error occurred at the
interface.
number: 1: engine.
2: network
Turn the print er off, then back on. If it
happens again, call your T echnical Rep-
resentative.
FATAL ERROR 21
FUSER A fuser error. Turn the printer off and
call your Technical Representative.
4. Understanding Printer Messages
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