User Guide

Call Me Back

CALL ME BACK allows you to request a call back after reaching a busy extension or busy external line. The system monitors the extension or line and calls you when it’s free.

To request a callback when you reach a busy or unanswered telephone:

1.Wait until you hear a busy signal when making a call.

2.Press the CALL ME BACK key.

To answer a callback:

1. Lift the handset.

Camp-On

CAMP-ON, or CALL WAITING, lets you notify someone who is using a telephone that you are waiting to be connected. An attendant may also camp a call onto a busy station. Upon hearing the CAMP-ON tone, the busy party can either respond or finish the current call.

To CAMP-ONto a busy station:

•Press the programmable key assigned to the CAMP-ONfeature when you hear the busy signal. To retrieve a call when you hear a CAMP-ONtone:

•Press the programmable key assigned to the CAMP-ONfeature.

Cancel

The Cancel key is a fixed-function key that allows you to cancel the current operation and return to a dial tone. Pressing this key is equivalent to replacing your handset and lifting it up again. When this key is pressed during programming, you are returned to the previous programming step.

Pressing the Cancel key will reconnect the user to the original active call if the user is in the middle of a Transfer.

Line Keys

The top-left programmable function key on your set will automatically be programmed as a LINE key (referred to as either an ’intercom’ or ’Prime Line’ key). Additional programmable keys can be set up to access other lines so that you can answer or make calls on multiple lines.

Programmable keys designated as LINE keys will indicate the status of a line with the key light as follows:

Key Status

Lit

Unlit

Flashing with ringing cadence

Flashing with held cadence

Explanation

The line is in use.

The line is idle (or free).

An external call is ringing on this line.

A call on this line is currently on hold.

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Mitel 5005 manual Call Me Back, Camp-On, Cancel, Line Keys, Key Status, Explanation
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5005 specifications

The Mitel 5005 is a versatile and powerful communication device designed for businesses looking to enhance their telephony capabilities. Built with modern technologies, the Mitel 5005 integrates a host of features that contribute to efficient communication and improved productivity in the workplace.

One of the standout features of the Mitel 5005 is its support for VoIP (Voice over Internet Protocol) technology. This allows organizations to make voice calls using the internet rather than traditional phone lines, significantly reducing communication costs. The device supports high-definition (HD) audio, ensuring crystal-clear conversations that enhance the overall user experience.

The Mitel 5005 is equipped with a user-friendly interface that includes a large backlit display. This display not only shows the caller ID information but also allows users to navigate through various settings and features with ease. The device offers programmable keys that users can customize to access frequently used functions or contact lists, making it efficient for day-to-day operations.

Another key characteristic of the Mitel 5005 is its integration capabilities. The device seamlessly works with Mitel’s rich software portfolio, including unified communications applications that support messaging, presence, and collaboration features. This integration enables users to connect through multiple channels, including video conferencing and instant messaging, creating a cohesive communication ecosystem.

The Mitel 5005 is also built for scalability, making it suitable for businesses of all sizes. Organizations can easily expand their telephony systems as they grow, adding more devices without the need for complex setups. Additionally, the device supports various networking options, including Power over Ethernet (PoE), simplifying installation and reducing the need for additional power adapters.

Security is another priority for the Mitel 5005, which comes equipped with robust encryption and security protocols to protect sensitive communications from potential threats. This is particularly important for businesses handling confidential information and wishing to maintain customer trust.

In conclusion, the Mitel 5005 is a feature-rich communication device that combines state-of-the-art technologies with user-centric design. With its VoIP capabilities, HD audio, customizable features, seamless integration, scalability, and security measures, it stands out as an excellent choice for businesses aiming to enhance their communication strategies and improve overall operational effectiveness.
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