Manuals / Mitel / Computer Equipment / Network Card

Mitel 5005 manual Night Service About Night Service, Night Service Pick-up

Models: 5005

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User Guide

To unlock your extension:

1.While your extension is idle, press the programmable key assigned to the PIN CODE feature.

2.Dial your PIN code. If programmed, your PIN CODE key extinguishes.

3.Replace your handset.

To make an external call from another user’s locked extension:

1.While the extension is idle, press the programmable key assigned to the PIN CODE feature.

2.Dial your PIN code.

3.Access a line and dial the required external number.

4.At the end of the call, replace your handset. This extension remains unlocked for 60 seconds (default) allowing you to make further calls if required, after this time the extension returns to its locked state.

Night Service

About Night Service

Placing the system into Night Service mode is only available from an Administrator Extension, however, an extension user can setup a NIGHT SERVICE key at their extension to monitor whether the system is in Day or Night Service mode.

Two night service modes are available: Night Service 1 and 2. An Administrator can setup the system to direct incoming calls to an extension or a number of extensions which will be answered outside of regular working hours.

Each Night Service mode has an associated pick-up group, and when a night service mode is operating, incoming calls can be picked up by any extension user in the group. Refer to Night Service Pick-up.

To monitor whether the system is in Day or Night Service mode:

1.When the system moves into Night Service 1 or 2 mode the programmed NIGHT SERVICE 1 or NIGHT SERVICE 2 key lights and the following message is displayed: NIGHT SERVICE x, where x indicates the Night Service mode.

Night Service Pick-up

When Night Service is active, this feature allows you to pick up an incoming external call which is ringing at another extension in your Night Service Pick-up group.

Note: Your System Administrator can set up the system so that a single-digit can be used to pick- up the call instead of using the three-digit access code. Contact your System Administrator for a list of single-digit access codes.

To answer a call that is ringing at another extension in your Night Service Pick-up group:

•Press the NIGHT SERV PICKUP key, or dial the Call Pick-up single-digit access code. You are connected to the caller of the ringing extension.

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Mitel 5005 manual Night Service About Night Service, Night Service Pick-up
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5005 specifications

The Mitel 5005 is a versatile and powerful communication device designed for businesses looking to enhance their telephony capabilities. Built with modern technologies, the Mitel 5005 integrates a host of features that contribute to efficient communication and improved productivity in the workplace.

One of the standout features of the Mitel 5005 is its support for VoIP (Voice over Internet Protocol) technology. This allows organizations to make voice calls using the internet rather than traditional phone lines, significantly reducing communication costs. The device supports high-definition (HD) audio, ensuring crystal-clear conversations that enhance the overall user experience.

The Mitel 5005 is equipped with a user-friendly interface that includes a large backlit display. This display not only shows the caller ID information but also allows users to navigate through various settings and features with ease. The device offers programmable keys that users can customize to access frequently used functions or contact lists, making it efficient for day-to-day operations.

Another key characteristic of the Mitel 5005 is its integration capabilities. The device seamlessly works with Mitel’s rich software portfolio, including unified communications applications that support messaging, presence, and collaboration features. This integration enables users to connect through multiple channels, including video conferencing and instant messaging, creating a cohesive communication ecosystem.

The Mitel 5005 is also built for scalability, making it suitable for businesses of all sizes. Organizations can easily expand their telephony systems as they grow, adding more devices without the need for complex setups. Additionally, the device supports various networking options, including Power over Ethernet (PoE), simplifying installation and reducing the need for additional power adapters.

Security is another priority for the Mitel 5005, which comes equipped with robust encryption and security protocols to protect sensitive communications from potential threats. This is particularly important for businesses handling confidential information and wishing to maintain customer trust.

In conclusion, the Mitel 5005 is a feature-rich communication device that combines state-of-the-art technologies with user-centric design. With its VoIP capabilities, HD audio, customizable features, seamless integration, scalability, and security measures, it stands out as an excellent choice for businesses aiming to enhance their communication strategies and improve overall operational effectiveness.