User Guide

To program an additional LINE key:

1.Press the PROGRAM key.

2.Press the programmable key to be used for an additional line.

3.Dial 9 followed by the line number. For example, 001, to use Line 1.

4.Press the PROGRAM key once again. The programmable key will now be set to use Line 1.

To make a call using a line other than the primary one assigned to the set:

1.Lift the handset.

2.Press a line key that has been programmed to use another extension.

3.Dial the number.

Note: Refer to Making And Answering Calls for further information.

Message

If the message indicator is flashing slowly while the phone is not ringing, this indicates that you have a message or voicemail.

Note: For voicemail to work properly with the 5005 IP phone, Call Forwarding must be activated on the set. Refer to ICP technical documentation for further information.

The response to a message indication changes depending on whether the caller wants you to call back or if they have left a voice message.

To respond to a message indication:

•Lift the handset.

•Press MESSAGE.

•If the caller has left a voice message, the phone will automatically call the voicemail system.

OR

•If the caller has activated your message indicator instead of leaving a voice message, the phone will automatically call their number.

When you call another extension and your call is unanswered or the called extension is busy, you can leave a message waiting indication to alert the user to return your call. The called extension user is informed of the message waiting indication by their Message Indicator flashing and the display screen showing "MESSAGE WAITING". The Message Indicator and display message at the target extension are removed when a connection is established between you and the called extension.

Note: You cannot leave a message waiting indicator at an extension which already has a message waiting from another extension user; you will hear a re-order tone.

If you have left a message waiting indication at another user’s extension and wish to cancel it, you can do so via the pre-programmed Cancel Message Waiting key.

Redial

To redial the last number you called:

•Lift the handset.

•Press REDIAL twice.

Note: You can not redial a call that was made using a programmable function key.

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Mitel 5005 manual Message, Redial
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5005 specifications

The Mitel 5005 is a versatile and powerful communication device designed for businesses looking to enhance their telephony capabilities. Built with modern technologies, the Mitel 5005 integrates a host of features that contribute to efficient communication and improved productivity in the workplace.

One of the standout features of the Mitel 5005 is its support for VoIP (Voice over Internet Protocol) technology. This allows organizations to make voice calls using the internet rather than traditional phone lines, significantly reducing communication costs. The device supports high-definition (HD) audio, ensuring crystal-clear conversations that enhance the overall user experience.

The Mitel 5005 is equipped with a user-friendly interface that includes a large backlit display. This display not only shows the caller ID information but also allows users to navigate through various settings and features with ease. The device offers programmable keys that users can customize to access frequently used functions or contact lists, making it efficient for day-to-day operations.

Another key characteristic of the Mitel 5005 is its integration capabilities. The device seamlessly works with Mitel’s rich software portfolio, including unified communications applications that support messaging, presence, and collaboration features. This integration enables users to connect through multiple channels, including video conferencing and instant messaging, creating a cohesive communication ecosystem.

The Mitel 5005 is also built for scalability, making it suitable for businesses of all sizes. Organizations can easily expand their telephony systems as they grow, adding more devices without the need for complex setups. Additionally, the device supports various networking options, including Power over Ethernet (PoE), simplifying installation and reducing the need for additional power adapters.

Security is another priority for the Mitel 5005, which comes equipped with robust encryption and security protocols to protect sensitive communications from potential threats. This is particularly important for businesses handling confidential information and wishing to maintain customer trust.

In conclusion, the Mitel 5005 is a feature-rich communication device that combines state-of-the-art technologies with user-centric design. With its VoIP capabilities, HD audio, customizable features, seamless integration, scalability, and security measures, it stands out as an excellent choice for businesses aiming to enhance their communication strategies and improve overall operational effectiveness.
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