Call Handling

CALL HANDLING	15
Hold	15
Transfer	15
Conference	16
Conference Split	16
Add Held	16
Swap	16
Call Forward	17
Call Forward - Remote	18
Call Forward - End Chaining	18
Call Forward - Forced	19
Call Forward - Override	19
Messaging - Advisory	19
Messaging - Callback	20
Messaging - Cancel Callback	21
Messaging - Cancel All Callbacks	21
USING ADVANCED FEATURES	22
Account Codes	22
Attendant Call Hold - Remote Retrieve	22
Call Park	23
Call Pickup	24
Campon	24
Do Not Disturb	24
Override	25
Paging	25
Direct Paging	26
Reminder	27
Headset Operation	27
Headset Operation (with Feature Control Switch)	28
Music	28
Group Paging / Meet Me Answer	29
Trunk Flash	29
Record a Call	30
Hot Desking	31
Call History	32
Tag Call	33

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Contents

User Guide 3300 ICP Contents Call Handling Using the Line Interface Module About Your Phone Page Telephone status indicators For Users on Resilient 3300 ICP Systems Tips for Your Comfort and Safety Adjusting the viewing angleDont cradle the handset Protect your hearing Handset Receiver Volume Control Speaker Volume ControlCustomizing Your Phone Ringer Control Feature Keys Language ChangeTo display information about a key To re-program a personal key Make a call Making and Answering CallsAnswer a call Emergency Calls When Emergency Call Routing not Programmed Emergency Calls Phonebook To use Phonebook Redial Redial Saved NumberTo redial the last number that you manually dialed To save the last number that you manually dialed To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation Auto-Answer Group Listen Hold Call HandlingTransfer Conference Conference SplitAdd Held Swap To program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward End Chaining Call Forward Override Call Forward ForcedMessaging Advisory To respond to a message waiting condition on your phone Messaging CallbackTo check for messages from a remote station Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all Callbacks Account Codes Using Advanced FeaturesAttendant Call Hold Remote Retrieve To park an active call Call ParkTo retrieve a parked call Campon Call PickupDo Not Disturb To use Override when you encounter busy or DND tone OverridePaging To use Paging To answer a page while using the handset To enable or disable Handsfree AnswerbackDirect Paging To page a party Reminder Headset Operation Headset Operation with Feature Control Switch To turn Music on and off when the phone is idleMusic To answer a call To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To make a Group Record a Call Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phone To display the call history, and view call detail Call HistoryTo return a call Tag Call To delete all missed, answered, or outgoing call logsTo delete a particular call from the call log To tag a malicious call Using the Line Interface Module To make a call using the Analog line Making and Answering Calls Using the Analog keyTo answer a Call using the analog line Making and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrives

Mitel 5220 manual Call Handling

Models: 5220

USING ADVANCED FEATURES