About Your Phone

The MITEL NETWORKS 5220IP phone has ten fixed-function keys

( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER, MICROPHONE, , ), three softkeys, and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Line; the remaining personal keys can be programmed as:

zFeature keys (for example, Swap). You can program feature keys from your phone or using the Desktop Tool. Your administrator can also program feature keys.

zSpeed Call keys. You can program speed call keys from your phone, or using the Desktop Tool.

zLine Appearances. Only the administrator can program line appearances.

Note: For more information on the Desktop Tool, talk to your system administrator.

Your phone also features display-assisted selection of features, on-hook dialing, and a large Message Indicator.

Note: When using the SuperKey, press Cancel to back up one menu level.

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Contents

User Guide 3300 ICP Contents Call Handling Using the Line Interface Module About Your Phone Page Telephone status indicators For Users on Resilient 3300 ICP Systems Dont cradle the handset Tips for Your Comfort and SafetyAdjusting the viewing angle Protect your hearing Customizing Your Phone Handset Receiver Volume ControlSpeaker Volume Control Ringer Control To display information about a key Feature KeysLanguage Change To re-program a personal key Making and Answering Calls Make a callAnswer a call Emergency Calls When Emergency Call Routing not Programmed Emergency Calls Phonebook To use Phonebook To redial the last number that you manually dialed RedialRedial Saved Number To save the last number that you manually dialed Speed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation Auto-Answer Group Listen Call Handling HoldTransfer Add Held ConferenceConference Split Swap Call Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward End Chaining Call Forward Forced Call Forward OverrideMessaging Advisory Messaging Callback To respond to a message waiting condition on your phoneTo check for messages from a remote station To cancel a Callback Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel all Callbacks Using Advanced Features Account CodesAttendant Call Hold Remote Retrieve Call Park To park an active callTo retrieve a parked call Call Pickup CamponDo Not Disturb Paging To use Override when you encounter busy or DND toneOverride To use Paging Direct Paging To answer a page while using the handsetTo enable or disable Handsfree Answerback To page a party Reminder Headset Operation Music Headset Operation with Feature Control SwitchTo turn Music on and off when the phone is idle To answer a call Trunk Flash To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer To make a Group Record a Call To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle To remotely log out a Hot Desking phone Call History To display the call history, and view call detailTo return a call To delete a particular call from the call log Tag CallTo delete all missed, answered, or outgoing call logs To tag a malicious call Using the Line Interface Module Making and Answering Calls Using the Analog key To make a call using the Analog lineTo answer a Call using the analog line Making and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrives

Mitel 5220 manual About Your Phone

Models: 5220

ABOUT YOUR PHONE