5235 IP Phone SIP User and Administrator Guide

Answering Calls

Incoming calls ring Line 1, if all lines are free, or the next available line. If all lines are busy and Call Forward – Busy is not enabled (see Enable/Disable Call Forward on page 18), callers hear a busy signal.

When the phone rings, the Ring/Message Indicator and the associated Line key flash, and the name of the caller appears.

Answer a Call

To answer a call, do one of the following:

For handset mode, lift the handset.

For headset mode, press the Headset key, then press the flashing Line key.

For handsfree mode, press (SPEAKER).

For more information on handset, handsfree (Speaker) or headset calls, see Handset, Handsfree and Headset Modes on page 23.

Auto Answer

You can use Auto Answer to automatically answer incoming calls in handsfree or headset mode.

To enable or disable Auto Answer:

Access the Feature Configuration page of the Web Configuration (see Accessing the Web Configuration Tool on page 6).

To answer an Auto Answer call:

Begin speaking when the call arrives.

To end an Auto Answer call, do one of the following:

Press (CANCEL).

Wait for the caller to hang up.

Answer a Call Waiting

The 5235 IP Phone allows a maximum of seven calls waiting while you are on a call. New calls wait on the next free line. When a new call arrives, you hear a call waiting tone, the name of the new caller appears, and the corresponding Line key flashes. If all lines are busy, callers hear a busy signal.

To answer a waiting call:

Press the flashing Line key of the call waiting. The current call is put on hold, and you are connected to the new caller.

To return to the original call:

Press the associated flashing Line key.

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Mitel 5235 IP Phone manual Answering Calls, Auto Answer, Answer a Call Waiting