Mitel 5235 IP Phone manual Call Handling, Hold, Call Forward

Call Handling

Call Handling

Hold

The 5235 IP Phone supports a maximum of eight held calls at the same time.

When you place a call on hold, or when another party puts you on hold, the on-hold beep reminds you that you are holding or on hold. If the handset is in its cradle, you hear the beep through the handsfree speaker. You can turn off this beep, if desired.

Note: You cannot change your hold settings while on a call.

Hold a Call

•Press HOLD. The associated Line key flashes.

Retrieve a Call from Hold

•Press the associated flashing Line key. The Line key changes from flashing to lit solid.

Change On-Hold Settings

•Access the Feature Configuration page of the Web Configuration (see Accessing the Web Configuration Tool on page 6).

Call Forward

Call Forward redirects incoming calls to your voice mailbox (by default) or to an alternate number. Choose from the following Call Forward options:

•Call Forward – Always redirects all incoming calls

•Call Forward – No Answer redirects calls if you don’t answer after the programmed number of rings (1 – 99)

•Call Forward – Busy redirects calls when all lines are busy.

All Call Forward options are OFF by default. You can turn on Call Forward No Answer and Call Forward Busy at the same time.

Note: You cannot change your Call Forward settings while on a call.

Note: To program and enable or disable Call Forward using the Web Configuration Tool, access the tool’s Feature Configuration page (see Accessing the Web Configuration Tool on page 6).

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