Mitel 5320 IP Phone User Guide

MAKING AND ANSWERING CALLS

You can make a call using one of the following methods:

∙Press the programmed key associated with the party you want to call. For more information about programming keys, see Programming Features on Your Keys.

∙Dial the number using the dialpad.

∙Use Phone Book (see Phone Book below).

Phone Book

To use Phone Book:

Note: You an enter the first or last name, or both.

1.Press Phone Book (if available) or the key programmed as Phone Book.

2.Enter the name of the desired party, as follows:

∙For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display. For example, if the letter C is required, press the digit 2 three times.

∙Use the <— softkey to correct errors.

∙If the next letter in the name is on the same digit key as the previous letter, press the —> softkey before proceeding.

∙If required, press —> softkey to add a space between the first and last name.

3.Press the Lookup softkey.

∙If the system option “Phonebook Lookup – Default to User Location” is enabled for your phone, the search is limited to names that share your location; otherwise, the entire directory is searched.

∙If the system option “Phonebook Lookup – Display User Location” is enabled, after the phonebook search function displays the matching name and directory number, the user’s location is displayed. The display alternates between the name/number and the location every 2 seconds.

4.If no match exists, edit the original entry. or

If the system option “Phonebook with Location” is enabled, press Backup. ALL LOCATIONS? Is displayed. Press Yes to search the entire directory or press No to search for only names that share your location. Edit the name and press Lookup.

5.If more than one match is found, press the Next softkey.

6.Do one of the following:

∙To make the call, press the Call softkey.

∙To edit the entry, press the Backup softkey.

∙To exit, press Cancel or Superkey (if programmed).

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Mitel 5320 manual Making and Answering Calls, Phone Book
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5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.
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