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Mitel 5320 Record-a-Call, To start recording while on a 2-party call, To listen to a recording

Models: 5320

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Mitel 5320 IP Phone User Guide

7.Press Enter.

8.At the prompt to verify the PIN, re-enter your new PIN again. The set confirms successful or failed completion.

9.Press Superkey to end the Superkey session.

Record-a-Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2-party call:

∙Press the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other party answers.

To control recording, do one or all of the following:

∙To pause recording, press the Pause softkey.

∙To resume recording after pausing, press the Resume softkey.

∙To stop a recording without saving it, press the Erase softkey or (CANCEL).

∙To stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording.

Depending on system programming, hanging up, or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Mitel 5320 Record-a-Call, To start recording while on a 2-party call, To control recording, do one or all of the following
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5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.