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Mitel 5320 manual Message Waiting Indicator, Messaging Advisory, Messaging Callback

Models: 5320

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Mitel 5320 IP Phone User Guide

Message Waiting Indicator

The Message Waiting Indicator (MWI) feature allows you to be notified when messages have been left on another phone. Once you have programmed a key to MWI, this key is always enabled.

To use MWI to contact the extension that left a message:

∙Press the key you have programmed to MWI.

Messaging - Advisory

Advisory Messaging enables you to select a notice that appears on your phone display to inform people visiting your desk of your whereabouts. Select from a variety of advisory messages, including "On vacation", "In a meeting", or "Out to Lunch".

To turn Messaging - Advisory on:

1.Press Superkey (must be programmed to a key).

2.If necessary, press the No softkey until "Advisory Msgs” appears.

3.Press the Advisory softkey.

4.Press the Next softkey until the desired message appears.

5.Press the Turn Msg On softkey.

To turn Messaging - Advisory off:

1.Press Superkey (must be programmed to a key).

2.If necessary, press the No softkey until "Advisory Msgs" appears. .

3.Press the Yes softkey when "Advisory appears.

4.Press the Turn Msg Off softkey .

Messaging - Callback

To leave a Callback Message when you hear busy or ringback tone:

∙Press (MESSAGE) or press the Callback softkey.

To respond to a message waiting condition on your phone:

1.Press (MESSAGE).

2.If a password is required, dial your password (and press the Enter softkey if available).

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Mitel 5320 manual Message Waiting Indicator, Messaging Advisory, Messaging Callback
Page 50 Page 52

5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.