Mitel 5320 IP Phone User Guide

Direct Paging - Handsfree Answerback Enabled

When you receive a Direct Page, Handsfree Answerback automatically establishes a Handsfree call on your phone after a single burst of tone.

Your administrator enables or disables Handsfree Answerback on your phone. After your administrator enables Handsfree Answerback, you can choose to turn it on or off directly from your phone.

To turn Handsfree Answerback on:

When your phone is idle, press (MUTE) once. The MUTE key light flashes to indicate that Handsfree Answerback is ON.

When a Direct Page arrives, the MUTE key light turns OFF and a Handsfree call is automatically established.

To turn Handsfree Answerback off:

Press the flashing (MUTE) key once. The MUTE key light turns OFF.

To respond to a Direct Page when Handsfree Answerback is OFF, see "Direct Page - Handsfree Answerback Disabled" elsewhere in this guide.

Note: By default, Handsfree Answerback is turned OFF at your phone. If the (MUTE) key is OFF when your set is idle, Handsfree Answerback is OFF.

To answer a call using Handsfree Answerback:

Phone state before Page arrives

 

To answer the Direct Page

 

 

 

Phone is idle and MUTE

1.

Check that MUTE is OFF.

is flashing

2.

Listen for the paging party.

 

 

3.

Begin speaking.

 

4.

Lift the handset if you wish to switch from a Handsfree call

 

 

to a handset call.

You are on a handset or headset call,

1.

Check that MUTE is flashing.

and MUTE is OFF

2.

Press MUTE. The light turns ON solid, and you are now

 

 

 

speaking to the paging party and have muted your

 

 

handset/headset call.

 

3.

Speak to the paging party. Press MUTE to alternate

 

 

between handset/headset and handsfree calls.

You are on a MUTED

The party paging you receives a busy tone. Handsfree

handset/headset call, OR, you are on

Answerback does not interrupt your call.

a Handsfree call

 

 

 

 

 

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Mitel 5320 To turn Handsfree Answerback on, To turn Handsfree Answerback off, To answer a call using Handsfree Answerback

5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.