QUICK REFERENCE GUIDE
Troubleshooting
Symptom |
| Possible Cause | Corrective Action | |
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Unable to remove belt clip | You are not inserting the removal | Insert the removal tool as shown in | ||
cover using removal tool. | tool far enough into opening be- | the graphic on the previous page. | ||
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| tween the handset and clip cover. |
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Handset display is black. | Handset is in power saving mode. | Press any key. | ||
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| Battery is drained. | Put handset in charging cradle to re- |
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| charge battery. |
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Handset does not charge. | Power to handset charging cradle is | Ensure that power cable is inserted | ||
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| not connected. | in handset charging cradle. |
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| Battery is not inserted correctly. | Check that the battery is inserted cor- |
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| rectly. Refer to Installation Guide for |
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| details. |
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| Battery life is exceeded and no lon- | Obtain replacement battery from |
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| ger accepts charge. | your System Administrator and re- |
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| place. |
Cannot | enable | features | Feature is not enabled for your | Contact your System Administrator |
using | Feature | Access | handset. | and ask to have the feature enabled |
Codes. |
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| for your handset. |
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| System does not use default Fea- | Contact your System Administrator |
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| ture Access Codes. | for a list of the supported Feature Ac- |
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| cess Codes for your system. |
Calls are not ringing the | A feature such as Call Forwarding | Enter the Clear All Features Access | ||
handset. |
| Always is enabled that prevents | Code (Default Code is ∗77) | |
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| your handset from receiving calls. |
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