Appendices 89
Appendix F: Troubleshooting, continued
NetCommand IR Contr ol
Symptom Remarks
3. The A/V receiver is the selected audio source
but there is no sound.
Check to see if the A/V Receiver power is turne d on.•
A/V Receiver Set Up for Audio- Only Switching•
With A/V receiver power turned on, redis play the -
Input Selection menu and press ENTER to allow
NetCommand to correctly select the A /V Receiver
input.
Incorrect setup in the Inputs > AVR menu. Check the -
device connection assigned in the AV Receiver menu.
A/V Receiver Set Up for Audio and Vid eo Switching over HDMI•
If the device is connected only to the TV (e.g., on ANT1, -
ANT 2, or the convenience jacks), verify that the TV’s
AUDIO OUTPUT is connected to the A/V receiver.
The A/V receiver is not switching proper ly because -
you have not learned the inputs. See “Setting Up
NetCommand Control of an A/V Re ceiver,” page 60.
4. There is no sound from the A/V receiver
for my DVD player or other surround sound
device even though I learned the IR code for
the A/V receiver’s DVD input or other input.
(A/V Receiver Set Up for Audio- Only Switch-
ing)
NetCommand A/V receiver se tup for the DVD player or digital
surround sound device or other device is not switching prop-
erly. See chapter 6, “NetCommand IR Control,” and perform
A/V receiver setup for a digital sur round sound device as
described under “A/V Receiver Control: Automatic Audio
Switching,” page 61.
5. There is no sound or picture from the A/V
receiver for my DVD player or other device
connected to the A/V receiver; the A /V
receiver should be sending video to the TV
over an HDMI cable.
(
A/V Receiver Set Up for Audio and Vid eo
Switching over HDMI)
NetCommand A/V receiver se tup is not switching audio and
video inputs properly. See “Setup to Control Automatic Audio
and Video Switching via HDMI,” page 64.
6. I’ve selected my DVD player or other sur-
round sound device in combination with the
TV speakers but hear no sound from the T V
speakers.
A/V Receiver Set Up for Audio- Only Switching•
If you have only an audio connection from the device to the
A/V receiver, a physical audio connection from the device
to the TV is also required.
Connect the left and right audio output from the device -
to the appropriate TV audio input. Now you can hear
audio from the device through either the TV speakers or
the A/V receiver.
To switch audio sources, press AUDIO, press - to
show the Speakers option, then press to select AV
Receiver or TV.
A/V Receiver Set Up for Audio and Vid eo Switching over HDMI•
With your DVD player connected to the A/V receiver, only
video is passed from the A/ V receiver to the TV because of
copy-protection restrictions on the HDMI signal
7. I “learned” the RECORD key for my VCR/DVR
but when I pressed the RECORD key, the
VCR/DVR did not record anything.
Check that the VCR or DVR is receiving a signal directly from
your cable box or satellite receiver.