Appendices91

Appendix E: Troubleshooting, continued

NetCommand IR Control (NetCommand-equipped models only)

Symptom

Remarks

 

 

 

1.

NetCommand unable to learn specific device

• A/V Device does not use IR format for remote control

 

keys.

signal. ITT and RF formats cannot be learned.

 

 

• Room lighting may affect the signal. Have the remotes very

 

 

close (6 inches or less) to the TV during Learning.

 

 

• Some, but not all, device key functions can be learned

 

 

by NetCommand. For example, POWER and PLAY may be

 

 

learned, but other functions may not.

 

 

• The signal from the remote control may not be strong

 

 

enough. Insert fresh batteries and try Learning again.

 

 

• The key was “learned” correctly but can be accessed only

 

 

from the Tools menu.

 

 

 

2.

The A/V receiver is the selected audio source

A/V Receiver Set Up for Audio and Video Switching over HDMI

 

but there is no sound.

-- Check to see if the A/V Receiver power is turned on.

 

 

-- If the device is connected only to the TV (e.g., on

 

 

ANT or a front panel input), verify that the TV’s AUDIO

 

 

OUTPUT is connected to the A/V receiver and the

 

 

correct key has been “learned.”

 

 

-- The A/V receiver is not switching properly because

 

 

you have not learned the IR codes for the A/V receiver

 

 

inputs to which your devices are connected.

 

 

 

3.

There is no sound or picture from the A/V

The NetCommand A/V receiver setup is not switching audio

 

receiver for my DVD player or other device

and video inputs properly because you did not “learn” the

 

connected to the A/V receiver; the A/V

A/V receiver’s IR codes for the device inputs. See “Automatic

 

receiver should be sending video to the TV

Audio/Video Switching Over an HDMI Connection,” page 69.

 

over an HDMI cable.

 

 

(A/V Receiver Set Up for Audio and Video

 

 

Switching over HDMI)

 

4.

I’ve selected my DVD player or other sur-

A/V Receiver Set Up for Audio and Video Switching over HDMI

 

round sound device in combination with the

With your DVD player connected to the A/V receiver, only

 

TV speakers but hear no sound from the TV

video is passed from the A/V receiver to the TV because of

 

speakers.

copy-protection restrictions on the HDMI signal

 

 

 

5.

I “learned” the RECORD key for my VCR/DVR

Check that the VCR or DVR is receiving a signal directly from

 

but when I pressed the RECORD key, the VCR/

your cable box or satellite receiver.

 

DVR did not record anything.

 

 

 

 

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Mitsubishi Electronics 164 Series, 265 Series, 154 Series manual Appendices91
Page 90 Page 92

154 Series, 164 Series, 265 Series specifications

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