90Appendices

Appendix E: Troubleshooting, continued

Sound

 

Symptom

Remarks

1.

There is no sound even when the

• Check if the MUTE key is on.

 

volume is turned up.

• The TV’s analog Listen to setting may be set to SAP (analog

 

 

program from the ANT input) but no SAP is being broadcast.

 

 

• Check that the Sound > Audio > TV Speakers option is set to On

 

 

to hear sound from the TV speakers. Possibly the TV Speakers

 

 

option is Off or set to Center but there is no A/V receiver con-

 

 

nected.

 

 

• If using an A/V receiver, check that the Sound > Audio > TV

 

 

Speakers option is set to Off to hear sound from the A/V receiver

 

 

speakers.

 

 

• Press and hold the POWER button on the control panel for 10

 

 

seconds to perform System Reset.

 

 

• The language selected in the Setup > Antenna Digital Audio

 

 

menu is not being broadcast for the current program.

 

 

 

2.

The sound does not match the screen

The TV’s analog Listen to setting may be set to SAP (analog program

 

picture.

from the ANT input).

 

 

 

3.

The sound from my A/V receiver does

• Check that DIGITAL AUDIO OUTPUT and/or AVR/SURROUND

 

not match the screen picture (I should

OUTPUT on TV’s connection panel is connected to the A/V

 

hear the correct audio from my A/V

receiver.

 

receiver).

Without this connection, devices connected only to the TV (and

 

 

not the A/V receiver) can be heard only from the TV speakers.

 

 

Note that this includes the ANT input, a device (such as a

 

 

camcorder) connected to the TV, and any other device sending

 

 

audio to the TV only.

 

 

• If using a NetCommand-controlled A/V receiver, NetCommand

 

 

may be selecting the wrong A/V receiver audio input. Check the

 

 

A/V receiver’s NetCommand setup in the Inputs > AVR menu.

 

 

 

4.

Cannot select an audio-only device; it

Plug an unused video plug into the Y/VIDEO jack to activate Auto

 

does not appear in the Input Selection

Input Sensing. Assign the name CD/Audio or MP3 to make the

 

menu.

audio device selectable in the Input Selection menu.

5..

Sound is coming from the TV speakers

• Connect the TV’s AUDIO OUT to the A/V receiver.

 

instead of the A/V receiver.

• Change TV Speakers setting to Off or Center.

 

 

 

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Mitsubishi Electronics 265 Series, 164 Series Sound Symptom Remarks, Check that Digital Audio Output and/or AVR/SURROUND
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154 Series, 164 Series, 265 Series specifications

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