94Appendices

Appendix E: Troubleshooting, continued

General TV Operation

 

 

 

 

 

 

 

Symptom

Remarks

 

11.

I have turned on CEC for my HDMI devices but

• First turn off the TV’s HDMI control for the specific device.

 

 

control is erratic and I wish to disable it.

Open the Inputs > HDMI Control menu, select the device,

 

 

 

select Off.

 

 

 

• Disable CEC on the device itself. See the device’s instruc-

 

 

 

tions.

 

 

 

• If the problem persists, do the following:

 

 

 

1. Disconnect the device from the TV.

 

 

 

2. Open the Inputs > Name menu and select Delete for

 

 

 

the device.

 

 

 

3. Reconnect the device to the TV and Auto Input Sensing

 

 

 

will recognize the device with CEC disabled.

 

 

 

 

 

 

 

 

TV Channels

 

 

 

Symptom

Remarks

 

 

 

1.

The TV takes several seconds to respond to

• It is normal for digital channels to take longer to tune in.

 

channel changes.

• Press ENTER after entering a channel number to minimize

 

 

delays.

 

 

• Use a 4-digit number for an over-the-air digital channel.

 

 

• Use a 6-digit number for digital cable channels if your cable

 

 

service is able to recognize 6-digit channel numbers.

 

 

 

2.

You cannot access a channel.

• Use number keys instead of CH.

 

 

• Be sure the channel you want to view is in memory.

 

 

• Check that the TV is switched to the correct device or

 

 

antenna for that channel by pressing the INPUT key.

 

 

• Make sure the Lock > Parental menu lock is set to Off.

 

 

• If you cannot tune to a virtual digital channel even though the

 

 

TV has already memorized digital channels, tune to the physi-

 

 

cal channel number used by the broadcaster. The virtual

 

 

channel will then be automatically added to memory.

 

 

• You may be trying to tune to an analog channel that is no

 

 

longer broadcasting.

 

 

 

3.

When ChannelView list is displayed, informa-

• Press INFO to update the display for the highlighted channel.

 

tion appears incomplete

• Make sure the TV clock is set correctly. Program information

 

 

is displayed only for the currently tuned channel.

 

 

• Available information is sent from the broadcaster or cable

 

 

provider. No other data is available.

 

 

 

 

For assistance call 1(800) 332-2119

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Mitsubishi Electronics 838 SERIES manual TV Channels Symptom Remarks

838 SERIES specifications

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