96Appendices

Appendix E: Troubleshooting, continued

7.

A color program appears as a black and

 

• If using component video, check that the red, green, and

 

white image, or the colors are dim, or the

 

blue input cables are correctly connected to the red, green,

 

screen is black.

 

and blue component video jacks.

 

 

 

• If using composite video, check that the incoming cable is

 

 

 

connected the TV’s green Y/VIDEO jack.

 

 

 

• 838 Series. The PerfectColor color balance has been incor-

 

 

 

rectly set. Reset the PerfectColor balance.

8.

Picture from an HDMI input is noisy (poor

 

• Compare the picture to the TV’s test picture (Picture >

 

quality).

 

Picture+ > Test Picture) to check if the noise is internal or

 

 

 

external to the TV.

 

 

 

• Upgrade a Category 1 (unmarked) HDMI cable to a newer

 

 

 

type of high-speed HDMI cable.

 

 

 

 

9.

The image from a computer appears dis-

 

• Normal TV operation. The TV does not correct distortion in

 

torted when viewed on the TV.

 

the picture from a computer because the correction process

 

 

 

may cut off the edges of the image.

 

 

 

• The aspect ratio may be wrong for the image. Press FORMAT

 

 

 

to change.

 

 

 

 

 

 

 

 

Sound

 

 

 

 

 

 

 

Symptom

Remarks

 

 

 

 

1.

There is no sound even when the

• Check if the MUTE key is on.

 

volume is turned up.

• The TV’s analog Listen to setting may be set to SAP (analog

 

 

 

program from the ANT input) but no SAP is being broadcast.

 

 

• Check that the Sound > Audio > TV Speakers option is set to On

 

 

 

to hear sound from the TV speakers. Possibly the TV Speakers

 

 

 

option is Off or set to Center but there is no A/V receiver con-

 

 

 

nected.

 

 

• If using an A/V receiver, check that the Sound > Audio > TV

 

 

 

Speakers option is set to Off to hear sound from the A/V receiver

 

 

 

speakers.

 

 

• Press and hold the POWER button on the control panel for 10

 

 

 

seconds to perform System Reset.

 

 

• The language selected in the Setup > Antenna Digital Audio

 

 

 

menu is not being broadcast for the current program.

 

 

 

 

2.

The sound does not match the screen

The TV’s analog Listen to setting may be set to SAP (analog program

 

picture.

from the ANT input).

 

 

 

 

3.

The sound from my A/V receiver does

• Check that DIGITAL AUDIO OUTPUT and/or AUDIO/SURROUND

 

not match the screen picture (I should

 

OUTPUT on TV’s connection panel is connected to the A/V

 

hear the correct audio from my A/V

 

receiver.

 

receiver).

 

Without this connection, devices connected only to the TV (and

 

 

 

not the A/V receiver) can be heard only from the TV speakers.

 

 

 

Note that this includes the ANT input, a device (such as a

 

 

 

camcorder) connected to the TV, and any other device sending

 

 

 

audio to the TV only.

 

 

• If using a NetCommand-controlled A/V receiver, NetCommand

 

 

 

may be selecting the wrong A/V receiver audio input. Check the

 

 

 

A/V receiver’s NetCommand setup in the Inputs > AVR menu.

 

 

 

 

4.

Cannot select an audio-only device; it

Plug an unused video plug into the Y/VIDEO jack to activate Auto

 

does not appear in the Input Selection

Input Sensing. Assign the name CD/Audio or MP3 to make the

 

menu.

audio device selectable in the Input Selection menu.

 

 

 

 

5..

Sound is coming from the TV speakers

• Connect the TV’s AUDIO OUT to the A/V receiver.

 

instead of the A/V receiver.

• Change TV Speakers setting to Off or Center.

 

 

 

 

For assistance call 1(800) 332-2119

Page 95 Page 97
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Mitsubishi Electronics 838 SERIES manual Sound Symptom Remarks, Check that Digital Audio Output and/or AUDIO/SURROUND
Page 95 Page 97

838 SERIES specifications

The Mitsubishi Electronics 838 Series represents a significant advancement in the field of industrial automation and control systems. This series is specifically designed to meet the demands of modern manufacturing environments, boasting several cutting-edge features, technologies, and characteristics that enhance productivity, reliability, and ease of use.

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