Mitsubishi Electronics MAM-AM6 PIN OK, no network, MAM not logged, PIN incorrect, MAM not logged

Operating the GSM Modem Configuration and projects

7.4.3PIN OK, no network, MAM not logged in

The MAM cannot be logged in if there is no network reception available for the provider con- cerned, even if the PIN that has been entered in the project for the inserted SIM card is correct. The Line LED will not flash and will remain off.

The Line LED will flash again, if the reception quality is sufficient, by using a stronger antenna for example.

7.4.4PIN incorrect, MAM not logged in

If the PIN that has been entered in the project for the inserted SIM is incorrect, the MAM will not be able to log in, and will indicate this by causing the Process, Line and Mail-out LEDs to flash.

The same will happen if after initial commissioning or after a factory reset no project and there- fore no PIN is loaded onto the MAM.

Ensure that a valid SIM card was inserted, that it is seated correctly and the PIN used is correct.

7.4.5SIM card disabled, entry of the SUPER PIN

If the PIN was entered incorrectly 3x,the SIM card will be disabled. The card can be unlocked again by entering the SUPER PIN. To do this, insert the disabled SIM card into a mobile phone and enter the SUPER PIN and PIN as described in the operating instructions. Once the mobile phone has logged in properly with the SIM card, the unlocked SIM card can then be reinserted in the Mitsubishi Alarm Modem.

7.4.6SIM Card Service Center

Additionally, use a mobile phone to check if the SMSC (Short Message Service Center) number ist stored on the SIM card. If not so, sending SMS from the Mitsubishi Alarm Modem will not be possible. In that case, contact your mobile service provider for details on how to store this num- ber on the SIM card.

7.4.7Caution in border regions: Logging in abroad

Like a mobile phone, the MAM also searches for the strongest mobile network provider in the area. In areas up to 10 kilometers from international borders, this may be a foreign mobile phone provider. Considerably higher costs may be incurred if the MAM logs into one of these (roam- ing). Moreover, problems may also occur with the sending of SMS messages and e-mails. You can prevent the logging into “foreign” networks by allocating a “home network” to the SIM card.

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