| Troubleshooting |
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Problem |
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| • | The TV remote control does not work. | • | Check that the batteries are installed correctly. |
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| • | Check that the selected switch is set to “TV”. |
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| • | Be no further than feet from the TV when using the remote control. |
| • The TV takes several seconds to respond to channel commands. | • Press ENTER after a channel number to avoid delays. | ||
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| • | Use the three digit number, i.e for channel . |
| • You cannot access a channel. | • Use number keys instead of CHANNEL up/down. | ||
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| • | Be sure the channel you want to view is in memory. |
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| • | Check that the TV is turned to the correct input source for that channel, |
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| • | by pressing the INPUT button. |
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| Make sure the | |
| • | • | This is part of normal TV operation. | |
| • You cannot program the TV to turn on automatically. | • The TV may be locked. | ||
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| • | The clock may not be set. |
| • There is no sound even when the volume is turned up. | • Check to see if the MUTE button is on. | ||
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| • | The TV’s “Listen to:” setting may be set to SAP. |
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| • | Check that “TV Speakers” setting is On. |
| • | You have forgotten your lock passcode. | • | See Appendix A, Bypassing the |
| • Connected devices do not work correctly when the TV is off. | • Energy Mode has been set to Low. Change to Standard (page ). | ||
| • | PIP does not display a picture. | • | Make sure the |
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| • | Not all inputs can be displayed as a PIP (page ). |
| • | The sound does not match the screen picture. | • | The TV’s “Listen to:” setting may be set to SAP. |
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| • | If using stereo or A/V reveiver speakers, check input selection on the |
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| stereo or A/V receiver. |
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| • If using stereo or A/V receiver, check that AUDIO is from MONITOR | |
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| OUT on TV’s back panel. |
| • | There is a large black or gray rectangle on the screen. | • | The TV closed captioning has been set to “text” mode, but there is no |
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| text information being broadcast. Turn Off in the CAPTIONS menu |
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| (page ). | |
| • | Picture is out of focus, or colors are not aligned. | • | Adjust Convergence (page ). |
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| • Check the Sharpness settings (page ). | |
| • You cannot see a picture when you play a VCR tape. | • If you connected your VCR with A/V cables, use the INPUT button to | ||
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| select the Input source |
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| • | is connected to. |
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| Check your VCRs owner’s guide for further troubleshooting. | |
| • | • Make sure that | ||
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| • | If |
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| lock, the |
| • | Cannot set adjustments to factory setting | • | Follow the steps below to reset system defaults to factory settings. |
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| . Press the MENU button followed by number buttons ,,and on | |
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| the remote control. |
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| Result: The above steps activate the Reset System Defaults menu screen | |
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| . Press the ENTER button on the remote control. | |
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| Result : The settings reset to factory defaults. | |
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| . Press the HOME or MENU button on the remote control to return to |
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| the HOME or MENU screeen. |
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| IMPORTANT: This function is not recommended unless it is mandatory | |
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| to reset system defaults to factory settings. This operation CANNOT be |
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| undone and all customs settings will be erased. |
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