CFX Vent Free Fireplace System | TROUBLESHOOTING |
WARNING
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
When ignitor button is | 1. Ignitor electrode positioned wrong. | 1 | Replace ignitor. | ||
pressed, there is no spark |
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at ODS/pilot. | 2. | Ignitor electrode is broken. | 2. | Replace ignitor. | |
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| 3. | Ignitor electrode not connected to ignitor | 3. | Reconnect ignitor cable. | |
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| cable. |
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| 4. | Ignitor cable pinched or wet. Keep ignitor | 4. | Free ignitor cable if pinched by any metal | |
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| cable dry. |
| or tubing. | |
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| 5. | Broken ignitor cable. | 5. | Replace ignitor cable. | |
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| 6. | Bad piezo ignitor. | 6. | Replace piezo ignitor. | |
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Appliance produces | 1. Appliance burning vapors from paint, hair | 1. | Ventilate room. Stop using odor causing | ||
unwanted odors. |
| spray, glues, etc. |
| products while heater is running. | |
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| 2. | Gas leak. | 2. | Locate and correct all leaks. | |
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| 3. | Initial burn off | 3. | Ventilate room and turn unit on high until | |
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| odor is gone. Odor should be gone after 2 | |
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| to 3 hours of continuous use. | |
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Appliance shuts off during | 1. Not enough fresh air is available for | 1. | Open window and/or door for ventilation. | ||
use. |
| ODS/ pilot to operate. |
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| 2. | Low line pressure. | 2. | Contact local gas company. | |
| 3. | ODS/pilot is partially clogged. | 3. | Clean ODS/pilot. | |
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| 4. | Defective Thermopile. | 4. | Check wire connections. Check output | |
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| should be 500 | |
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| and TP Terminals with ON/OFF switches | |
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| off. | |
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| 5. | Restrictions in incoming air flow. | 5. | Check for bottom riser on glass door, | |
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| sunken fireplace, excessive lava rock/ | |
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| cinders densely packed against grate. | |
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Gas odor even when | 1. Gas leak. | 1. | Locate and correct all leaks. | ||
control knob is in OFF |
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2. | Control valve defective. | 2. | Replace control valve. | ||
position. | |||||
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When ignitor button is | 1. Gas supply turned off or manual shutoff | 1. | Turn on gas supply or open manual shutoff | ||
pressed, there is spark at |
| valve closed. |
| valve. | |
ODS pilot, but no ignition. |
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2. | Control knob not in PILOT position. | 2. | Turn control knob to PILOT position. | ||
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| 3. | Control knob not pressed in while in | 3. | Press in control knob while in PILOT | |
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| PILOT position. |
| position. | |
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| 4. | Air in gas lines when installed. | 4. | Continue holding down control knob. | |
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| Repeat igniting operation until air is | |
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| removed. | |
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| 5. | ODS/pilot is clogged. | 5. | Replace ODS/pilot assembly or get it | |
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| serviced. | |
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| 6. | Gas regulator setting is not correct. | 6. | Check incoming pressure. Replace gas | |
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| regulator. | |
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28 | 20301726 |
