Monster Cable PRO7000 owner manual Formal Warranty Claim

LIT_PRO7000_manual.qxd 11/10/2003 4:31 PM Page 38

FORMAL WARRANTY CLAIM

HOW TO MAKE A CLAIM. In the event of a Product Defect, You must follow these instructions:

(1)Call 1-877-800-8989; (2) Give a detailed explanation of the Product Defect; (3) Obtain a Return Authorization Number; (4) Return the Products, shipping prepaid by You, to Monster for verification of damage, along with a copy of Your original sales receipts and proof of purchase (UPC label) for such Products, and printed Return Authorization Number on the outside of the return package (the claim form will include instructions for return).

FURTHER PROCEEDINGS. Monster will reimburse You for any shipping costs that You incurred in accordance with Monster’s instructions and, at its discretion, either (a) direct You to obtain a repair estimate at a service center for the Product; or, (b) make a payment to You in accordance with the scope of this Limited Warranty.

TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this Limited Warranty, Monster will use its best efforts to provide You with a remedy within thirty (30) days after receipt of Your Formal Warranty Claim (if You reside in the United States - forty-five (45) days if You reside elsewhere), unless obstacles outside Monster’s control delay the process.

Ver.092403.2 – US

©2003 Monster, LLC

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