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My headset will not enter pairing mode
Make sure that any devices previously paired with the headset are turned off. If the status light is not steadily lit in blue, turn off both the other device and headset, wait 10 seconds, then turn headset back on. Wait for the status light to become steadily lit in blue, indicating the headset is now in pairing mode.
My phone doesn't find my headset when searching.
Make sure the status light on your headset is steadily lit in blue when your phone is searching for devices. If not, press and hold the Call button and both Volume buttons until you hear “ready to pair” and see the status light steadily lit in blue.
My headset worked before but now it's not working
Make sure your phone is on and the Bluetooth feature is turned on in your phone.
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