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website prior to requesting warranty service.
2.If the Product is still not functioning properly after making use of this resource, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location.
3.A representative of Motorola, or of a Motorola Authorized Repair Center, will help de- termine whether your Product requires service. You may be required to download, or oth- erwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instruc- tions and accepting such software updates is required in order to receive additional war- ranty support.
4.If the software update does not fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity.
5.To obtain service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written descrip- tion of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by this Warranty, Motor- ola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. To avoid losing such information, data, software or other applications please create a back up before you deliver your Product for warranty service, and disable any security passwords. You will be responsible for reinstalling all such information, data, software, other applications and passwords. Your Product or a replacement Product will be returned to you as your Product was configured when originally purchased, subject to applicable software updates. Motorola may install operating system software updates as part of warranty service that may prevent the Product from reverting to an earlier version of the operating system software. Third party applications installed on the Product may not be compatible or work with the Product as a result of the operating system software update. Motorola and its Authorized Service Centers are not responsible for the loss of, or inability to use, such information, data, software or other applications.
To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at www.motorola.com.
Safety, Regulatory & Legal
