Genicom 3600 manual Troubleshooting Printer Errors, Error Code Problem Solution

Troubleshooting 4

Printer Errors
Error Code	Problem	Solution
00	No error.
01	Invalid bar code check character.	Verify the bar code check character modifier used in the
		bar code program command.

02Invalid number of bar code characters (Code UPC/EAN).

04Bar code check character within numeric field marks.

05Supplemental delimiter within numeric field marks (Code UPC/EAN).

Verify the number of bar code characters used in the bar code program command.

Check the bar code program command for accuracy.

Check the bar code program command for accuracy.

06	Invalid supplemental character	Check the bar code program command for accuracy.
	count (UPC/EAN).
07	More than one supplemental	Check the bar code program command for accuracy.
	delimiter (Code UPC/EAN).
08	Invalid start/stop characters	Verify start and stop characters in the label format.
	(Codabar).
11	Invalid bar code data.	Verify data in the label format.
12	Data count exceeded.	Data count should not exceed what is specified for the
		field.

13	Entering data in non-data entry field.
21	Quantity or batch count out of range.

Check the field for accuracy.

Quantity of labels or number of batches should be between 1 and 9999.

22	Field increment/decrement out of	Quantity should be between 1 and 9999.
	range.
23	Intercharacter/message delay out of	Delay should be between 0 and 9999.
	range.
24	Missing preamble/postamble data.	Delete the setup for preamble or postamble data, or
		include the data.
25	Invalid format transmission syntax.	Check the format transmission syntax. The correct
		syntax is <ESC>x{n} with n ranging from 0 to 19.
26	Invalid page transmission syntax.	Check the page transmission syntax. The correct syntax
		is <ESC>y{n} with n ranging from 0 to 9.
27	Invalid font transmission syntax.	Check the font transmission syntax. The correct syntax
		is <ESC>v{n} with n ranging from 0 to 24.
28	Invalid UDC transmission syntax.	Check the UDC transmission syntax. The correct syntax
		is <ESC>u{n} with n ranging from 0 to 99.

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