Bar Code Label Printer
Page
Contributors
Iii
Page
Contents
Inspecting the Printer Cleaning the Printer
Testing the Printer
Contents Adjusting the Printer
About Troubleshooting and Repair
Error Handling
Miscellaneous Problems Vii
Printer Maintenance Manual
Replacing the Lithium Battery
Replacing Printer Components
Viii
Appendix
Functional Description of the 3600 Software A-14
Page
Safety Summary
Before You Begin
Who Should Read This Manual?
Purpose of This Manual
Xii
How This Manual Is Organized
For information about
Refer to
Xiii
Terms and Conventions
Terms
Conventions
Convention Description
Additional Information
Page
General Information
Page
Overview of the 3600 Printer
Features
Printer Specifications
Dimensions no options installed
Electrical Requirements
Printhead Specifications
Media Specifications
Ribbon Specifications
Self-Strip Specifications
Communications
Fonts and Graphics
Character Sets
Memory
Factory Default Settings
Configuration
Printer Options
Memory Expansion
Coax Interface
Parallel Interface
Network Connectivity
Kanji/Katakana Character Support
Principal Functional Parts
Media post TTR supply hub TTR takeup hub
Over-Temperature
Basic Printer Setup and Operation
Front Panel Operation
Checking the Printer Configuration
Media or System Faults
Feed/Pause Pushbutton
Printer Condition
Connecting the Printer to a Computer
DIP Switch Settings
Using Label Debut
Using Third-Party Software
Printer Maintenance Manual Serial Port Settings
Parameter Settings Description
Using the Printer Command Set
Page
Preventive Maintenance
Page
Preventive Maintenance Actions and Intervals
Printer Component Maintenance Action and Interval
Cleaning the Printer
Inspecting the Printer
Removing the Media Cover
To remove the media cover
Cleaning the Printhead
To clean the printhead
Thermal Printhead
Cleaning the Rollers and Tear Bar
To clean the rollers and tear bar
Cleaning the Media Guides and Media Path
To clean the media guides and media path
To clean the pinch rollers
Cleaning the Label and Ribbon Sensors
To clean the sensors
Cleaning the Printer Covers
Testing and Adjusting
Page
Testing the Printer
Setting DIP Switches
Running Test and Service Mode at the Printer
To exit Test and Service mode
Test and Service Switch Settings
Tests
Dot Increment Switch Settings
= OFF
Hardware Configuration
Printing Test Labels
Printer Maintenance Manual Software Configuration
Print Quality
Format
Pitch
Printer Maintenance Manual Font
201
Running Test and Service Mode From a Host Computer
Command Code Test Description
Testing Printer and Host Communications
To test host-to-printer communications
Adjusting the Printer
Adjusting the Print Bias for Print Quality
To adjust the bias adjust screw
Adjusting the Print Intensity
To adjust the print darkness control
Adjusting the Printhead Adjustment Lever for Print Quality
Adjusting the Label Mark Sensor
To position the label mark sensor
To adjust the label mark sensor potentiometer sensitivity
Adjusting the Label Gap Sensor
To adjust the label gap sensor potentiometer
Adjusting the Label Taken Sensor
To adjust the label taken sensor
Aligning the Printer
Aligning the Rollers
To align the rollers
Aligning the Printhead
To align the printhead
Printhead alignment
Aligning the TTR Supply Hub
To align the TTR supply hub
Printer Maintenance Manual
Troubleshooting
Page
About Troubleshooting and Repair
Troubleshooting Tips
Where to Start
Repair
Troubleshooting Checklist
Error Handling
Syntax Errors
Parameter Errors
Image Overrun Errors
Insufficient Storage RAM Errors
Invalid Numeric Character Errors
Error Codes
Troubleshooting Printer Errors
Error Code Problem Solution
Printer Maintenance Manual Printer Errors
Printer Operation Problems
Symptom Possible Causes
Print Quality Problems
Symptom Possible Causes Solution
Troubleshooting
Communications Problems
To check for communications problems
Environmental Problems
Electrostatic Discharge ESD
Ground Loops Between Equipment
Electromagnetic and Radio Frequency Interference
Inadequate Earth Ground
AC Power Problems Surges, Sags, Spikes, Noise, and Outages
To troubleshoot environmental problems
Miscellaneous Problems
Remove and Replace Procedures
Page
Replacing Printer Components
Replacing the Lithium Battery
To replace the lithium battery
Replacing the Printhead
Remove and Replace Procedures
To replace the printhead
To replace the bezel PCB assembly
Replacing the Bezel PCB
Bezel PCB assembly Yellow button cap
To replace the main PCB assembly
Replacing the Main PCB
Replacing the Kanji/Katakana Option PCB
To replace the Kanji/Katakana PCB
Replacing the Label Mark Sensor
To replace the label mark sensor
3600M.049
Replacing the Label Taken Sensor
To replace the label taken sensor
Replacing the Label Gap Sensor
To replace the label gap sensor
Upper media guide Label gap sensor
Replacing the TTR Drive Roller and Gear/Pulley
To remove the TTR drive roller and TTR drive gear/pulley
Washer Ring
To replace the TTR drive roller and TTR drive gear/pulley
Replacing the TTR Takeup Hub, Clutch/Pulley, and Belt
Remove and Replace Procedures
Replacing the TTR Supply Hub and Adjusting Plate
TTR
Replacing the Platen Roller and Gear
To remove the platen roller and platen roller gear
To replace the platen roller and platen roller gear
Replacing the Liner Drive and Takeup Components
To replace the liner takeup hub and liner reverse gear
Liner reverse gear Thin washer Snap ring
To replace the liner drive roller
Remove and Replace Procedures
Liner drive gear/pulley
To reassemble the liner drive and takeup components
Replacing the Stepper Motor
To replace the stepper motor
Replacing the AC Plug/Input Filter
To replace the AC plug and input filter
Replacing the Power Switch/Circuit Breaker
To replace the power switch/circuit breaker
Replacing the Transformer
To replace the transformer
Printer Maintenance Manual
PCB Drawings and Schematics
Page
PCB Drawings and Schematics
2/10
3/10
4/10
CAP,ALUM,RDL LEAD,50VMIN,100UF
CAP,AL,ELCTLT,R/L,63V,12000UF
CAP,S/M,CER,50WVDC,5%,10 PF
DIODE,S/M,TYPE BAS16
DIODE,S/M,TYPE MMBD301
IC,S/M,TYPE MC68332,MICPRCS
3600M.072
3600M.073
3600M.074
3600M.075
3600M.076
Page
Page
Replacement Parts
Page
Replacement Parts
Printer Spare Parts List
ID No
Part Number
PLATE, Front Cover
BATTERY, Lithium 3.6V, 1.75AH SCREW, THD Roll W/CONE
WASHER, Flat SST .327 X .50 X
Manuals
Page
3600M.091
3600M.092
3600M.093
3600M.094
3600M.095
114
127 125 128 129 130 131 132 133 134
Appendix
Page
Functional Description of the 3600 Mechanics
Power Supply
Functional Description of the 3600 Electronics
+5V
+40V
Power Fail Detection
Battery
Battery Life Calculations
Reset
Motor Driver
Processor
Chip Selects
Interrupt Priority Levels
Crystal
RAM Access Time
Eprom Access Time
Memory
Static RAM
DIP Switches
Communications Interface
Converter
Asic and I/O Option Interface
Option Connector
Front Panel Interface
Debug Interface
Chip Select Generation
Printer Maintenance Manual Timing
Row Name Formula Min Max Margin Comment
Timing Diagram
Band Buffering and Font Caching
Functional Description of the 3600 Software
Image Band Buffering
Image Band Example
Printer Maintenance Manual
Appendix a
Digital Thermal Compensation
Font Caching
Global Compensation
Appendix a Font Caching Flow Chart