Manuals / Genicom / Computer Equipment / Printer

Genicom manual 3600M.091

Models: 3600

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3600M.091

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Genicom manual 3600M.091

Contents

Bar Code Label Printer Page Contributors IiiPage Contents Inspecting the Printer Cleaning the Printer Testing the PrinterContents Adjusting the Printer About Troubleshooting and RepairError Handling Miscellaneous Problems ViiPrinter Maintenance Manual Replacing the Lithium BatteryReplacing Printer Components ViiiAppendix Functional Description of the 3600 Software A-14Page Safety Summary Before You BeginWho Should Read This Manual? Purpose of This ManualXii How This Manual Is Organized For information aboutRefer to XiiiTerms and Conventions TermsConventions Convention DescriptionAdditional Information Page General Information Page Overview of the 3600 Printer Features Printer SpecificationsDimensions no options installed Electrical RequirementsPrinthead Specifications Media SpecificationsRibbon Specifications Self-Strip SpecificationsCommunications Fonts and GraphicsCharacter Sets MemoryFactory Default Settings ConfigurationPrinter Options Memory ExpansionCoax Interface Parallel InterfaceNetwork Connectivity Kanji/Katakana Character SupportPrincipal Functional Parts Media post TTR supply hub TTR takeup hub Over-Temperature Basic Printer Setup and OperationFront Panel Operation Checking the Printer Configuration Media or System FaultsFeed/Pause Pushbutton Printer ConditionConnecting the Printer to a Computer DIP Switch SettingsUsing Label Debut Using Third-Party SoftwarePrinter Maintenance Manual Serial Port Settings Parameter Settings DescriptionUsing the Printer Command Set Page Preventive Maintenance Page Preventive Maintenance Actions and Intervals Printer Component Maintenance Action and IntervalCleaning the Printer Inspecting the PrinterRemoving the Media Cover To remove the media coverCleaning the Printhead To clean the printheadThermal Printhead Cleaning the Rollers and Tear Bar To clean the rollers and tear barCleaning the Media Guides and Media Path To clean the media guides and media pathTo clean the pinch rollers Cleaning the Label and Ribbon Sensors To clean the sensorsCleaning the Printer Covers Testing and Adjusting Page Testing the Printer Setting DIP Switches Running Test and Service Mode at the PrinterTo exit Test and Service mode Test and Service Switch Settings TestsDot Increment Switch Settings = OFFHardware Configuration Printing Test LabelsPrinter Maintenance Manual Software Configuration Print QualityFormat PitchPrinter Maintenance Manual Font 201Running Test and Service Mode From a Host Computer Command Code Test DescriptionTesting Printer and Host Communications To test host-to-printer communicationsAdjusting the Printer Adjusting the Print Bias for Print Quality To adjust the bias adjust screwAdjusting the Print Intensity To adjust the print darkness controlAdjusting the Printhead Adjustment Lever for Print Quality Adjusting the Label Mark Sensor To position the label mark sensorTo adjust the label mark sensor potentiometer sensitivity Adjusting the Label Gap Sensor To adjust the label gap sensor potentiometerAdjusting the Label Taken Sensor To adjust the label taken sensorAligning the Printer Aligning the Rollers To align the rollersAligning the Printhead To align the printheadPrinthead alignment Aligning the TTR Supply Hub To align the TTR supply hubPrinter Maintenance Manual Troubleshooting Page About Troubleshooting and Repair Troubleshooting TipsWhere to Start RepairTroubleshooting Checklist Error Handling Syntax ErrorsParameter Errors Image Overrun ErrorsInsufficient Storage RAM Errors Invalid Numeric Character ErrorsError Codes Troubleshooting Printer Errors Error Code Problem SolutionPrinter Maintenance Manual Printer Errors Printer Operation Problems Symptom Possible CausesPrint Quality Problems Symptom Possible Causes SolutionTroubleshooting Communications Problems To check for communications problems Environmental ProblemsElectrostatic Discharge ESD Ground Loops Between Equipment Electromagnetic and Radio Frequency InterferenceInadequate Earth Ground AC Power Problems Surges, Sags, Spikes, Noise, and Outages To troubleshoot environmental problemsMiscellaneous Problems Remove and Replace Procedures Page Replacing Printer Components Replacing the Lithium Battery To replace the lithium batteryReplacing the Printhead Remove and Replace ProceduresTo replace the printhead To replace the bezel PCB assembly Replacing the Bezel PCBBezel PCB assembly Yellow button cap To replace the main PCB assembly Replacing the Main PCBReplacing the Kanji/Katakana Option PCB To replace the Kanji/Katakana PCBReplacing the Label Mark Sensor To replace the label mark sensor3600M.049 Replacing the Label Taken Sensor To replace the label taken sensorReplacing the Label Gap Sensor To replace the label gap sensorUpper media guide Label gap sensor Replacing the TTR Drive Roller and Gear/Pulley To remove the TTR drive roller and TTR drive gear/pulleyWasher Ring To replace the TTR drive roller and TTR drive gear/pulley Replacing the TTR Takeup Hub, Clutch/Pulley, and Belt Remove and Replace Procedures Replacing the TTR Supply Hub and Adjusting Plate TTR Replacing the Platen Roller and Gear To remove the platen roller and platen roller gearTo replace the platen roller and platen roller gear Replacing the Liner Drive and Takeup Components To replace the liner takeup hub and liner reverse gearLiner reverse gear Thin washer Snap ring To replace the liner drive roller Remove and Replace Procedures Liner drive gear/pulley To reassemble the liner drive and takeup components Replacing the Stepper Motor To replace the stepper motorReplacing the AC Plug/Input Filter To replace the AC plug and input filterReplacing the Power Switch/Circuit Breaker To replace the power switch/circuit breakerReplacing the Transformer To replace the transformerPrinter Maintenance Manual PCB Drawings and Schematics Page PCB Drawings and Schematics 2/10 3/10 4/10 CAP,ALUM,RDL LEAD,50VMIN,100UF CAP,AL,ELCTLT,R/L,63V,12000UF CAP,S/M,CER,50WVDC,5%,10 PF DIODE,S/M,TYPE BAS16 DIODE,S/M,TYPE MMBD301 IC,S/M,TYPE MC68332,MICPRCS 3600M.072 3600M.073 3600M.074 3600M.075 3600M.076 Page Page Replacement Parts Page Replacement Parts Printer Spare Parts ListID No Part NumberPLATE, Front Cover BATTERY, Lithium 3.6V, 1.75AH SCREW, THD Roll W/CONE WASHER, Flat SST .327 X .50 X Manuals Page 3600M.091 3600M.092 3600M.093 3600M.094 3600M.095 114 127 125 128 129 130 131 132 133 134 Appendix Page Functional Description of the 3600 Mechanics Power Supply Functional Description of the 3600 Electronics+5V +40VPower Fail Detection BatteryBattery Life Calculations ResetMotor Driver Processor Chip SelectsInterrupt Priority Levels CrystalRAM Access Time Eprom Access TimeMemory Static RAMDIP Switches Communications InterfaceConverter Asic and I/O Option InterfaceOption Connector Front Panel InterfaceDebug Interface Chip Select GenerationPrinter Maintenance Manual Timing Row Name Formula Min Max Margin CommentTiming Diagram Band Buffering and Font Caching Functional Description of the 3600 SoftwareImage Band Buffering Image Band Example Printer Maintenance Manual Appendix a Digital Thermal Compensation Font CachingGlobal Compensation Appendix a Font Caching Flow Chart