Troubleshooting, General checks | Extron electronic MAV Plus

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CrossPoint 450 Plus Series MAV Plus series Large Scale Matrix Switchers68-521-03 Rev. A Precautions Safety Instructions EnglishConsignes de Sécurité Français Sicherheitsanleitungen Deutsch Quick Start - CrossPoint 450 Plus and MAV Plus Switchers Installation of multiple BME systemI/O Connections Step 1 - Numbering the BMEs Quick Start - CrossPoint 450 Plus and MAV Plus Switchers, cont’d Step 6 - PowerFront Panel Controls Step 4 - Outputs Table of Contents CrossPoint 450 Plus and MAV Plus Switchers Table of Contents Table of Contents, cont’d Optimizing the Audio Systems with Audio BMEsii CrossPoint 450 Plus and MAV Plus Switchers Table of Contents Chapter Four SIS Programming and Control CrossPoint 450 Plus and MAV Plus Switchers Table of Contents iv CrossPoint 450 Plus and MAV Plus Switchers Table of Contents CrossPoint 450 Plus and MAV Plus Switchers Table of Contents vi CrossPoint 450 Plus and MAV Plus Switchers Table of Contents 68-521-03 A CrossPoint 450 Plus and MAV Plus Switchers About this Manual About the Matrix Switchers Deﬁnitions FeaturesChapter1One Introduction Installation About the Matrix SwitchersAbout this Manual 1-2 CrossPoint 450 Plus and MAV Plus Switchers Introduction CrossPoint 450 Plus and MAV Plus Switchers Introduction Figure 1-1 - CrossPoint 450 Plus / MAV Plus application Introduction, cont’d 1-4 CrossPoint 450 Plus and MAV Plus Switchers Introduction Features Deﬁnitions Input # 1-6 CrossPoint 450 Plus and MAV Plus Switchers IntroductionFigure 1-2 - DSVP data display Tie any input to any or all outputs 1-8 CrossPoint 450 Plus and MAV Plus Switchers Introduction Mounting the Switcher Rear Panel Views Front Panel Conﬁguration Port InstallationChapter2Two Rear Panel Views Mounting the Switcher2-2 CrossPoint 450 Plus and MAV Plus Switchers Installation CrossPoint 450 Plus and MAV Plus Switchers Installation Video or sync input and output video and sync BMEsFigure 2-2 - MAV Plus 6464 Stereo Audio BME Installation, cont’d Sync termination switches systems with sync BMEsAudio input and output systems wtih audio BMEs Figure 2-3 - Captive screw connector wiring for stereo audio inputs Figure 2-5 - Typical audio connectors Figure 2-4 - Captive screw connector wiring for mono audio inputsFigure 2-6 - Captive screw connector wiring for stereo audio output BME connection and selection Figure 2-7 - Captive screw connector wiring for mono audio outputFigure 2-8 - Setting a BME address video BME shown 2-6 CrossPoint 450 Plus and MAV Plus Switchers Installation Figure 2-9 - Daisy-chaining BMEs video BME shown From BME RS-232/RS-422 EthernetFigure 2-10 - RS-232/RS-422 connector 2-8 CrossPoint 450 Plus and MAV Plus Switchers Installation Cabling and RJ-45 connector wiring Figure 2-11 - RJ-45 connector and pinout tables External sync systems with MAV Plus Video BMEs Reset button2-10 CrossPoint 450 Plus and MAV Plus Switchers Installation Power Figure 2-12 - Simple external sync connection exampleFigure 2-13 - Multiple device external sync connection example Extron MAV Plus Front Panel Conﬁguration Port 2-12 CrossPoint 450 Plus and MAV Plus Switchers InstallationComputers signal ground POWER SUPPLY Front Panel Controls and Indicators QS-FPC Front Panel Operations Troubleshooting Conﬁguration WorksheetsChapter3Three Operation Front Panel Controls and Indicators Operation3-2 CrossPoint 450 Plus and MAV Plus Switchers Operation Figure 3-1 - CrossPoint 450 Plus 6464 series with integrated QS-FPC Input and output buttons DeﬁnitionsCrossPoint 450 Plus and MAV Plus Switchers Operation Control buttons Operation, cont’d3-4 CrossPoint 450 Plus and MAV Plus Switchers Operation In the I/O Group mode, select group 2. See I/O grouping on page 3-6 CrossPoint 450 Plus and MAV Plus Switchers Operation I/O controls g RGBHV CrossPoint 450 Plus button or Video MAV Plus button - The Power indicators Button icons3-8 CrossPoint 450 Plus and MAV Plus Switchers Operation 30 31 QS-FPC Front Panel Operations Creating a conﬁguration 3-10 CrossPoint 450 Plus and MAV Plus Switchers Operation Example 1 Creating a set of video and audio tiesFigure 3-4 - Clear all selections Figure 3-5 - Select RGBHV or video and audio 1 2 3 4 5 6 7 17 18 19 20 21 22 23 1 2 3 4 5 617 18 19 20 21 22 23 Press the Enter button to confirm the configuration change 17 18 19 20 21 22 23 3-12 CrossPoint 450 Plus and MAV Plus Switchers OperationThe button is unlit or background illuminated when deselected Example 2 Adding a tie to a set of video and audio ties Figure 3-14 - Press the Enter button Input 5 video tied to outputs 1, 3, 4, and Input 5 audio tiedto outputs 3, 4, and Figure 3-15 - Example 2, ﬁnal conﬁguration 3-14 CrossPoint 450 Plus and MAV Plus Switchers Operation Example 3 Removing a tie from a set of video and audio tiesFigure 3-16 - Clear all selections Figure 3-17 - Select audio only Figure 3-21 - Example 3, ﬁnal conﬁguration, audio switcher Figure 3-19 - Deselect the outputFigure 3-20 - Press the Enter button Input 5 video tied to outputs 1, 3, 4, and Viewing a conﬁguration 3-16 CrossPoint 450 Plus and MAV Plus Switchers Operation 49 50 51 52 53 54 55 Example 4 Viewing video and audio, audio only, and video only tiesFigure 3-22 - Clear all selections Figure 3-23 - Select RGBHV or video and audio 3-18 CrossPoint 450 Plus and MAV Plus Switchers Operation Figure 3-25 - Deselect RGBHV or video to view audio ties onlyPress and release the Input 5 button. The button lights amber Amber for audio and RGBHV or video ties audio follow Figure 3-27 - Press the View button to exit View-Only mode I/O grouping 3-20 CrossPoint 450 Plus and MAV Plus Switchers Operation17 18 19 20 21 22 23 24 33 34 35 36 37 38 39 40 41 3. Press and release one of the Control buttons to select a group 1 2 17 3-22 CrossPoint 450 Plus and MAV Plus Switchers Operation1 2 17 Example 5 Grouping inputs and outputs 17 18 19 20 21 22 23 17 18 19 20 21 22 23 Figure 3-32 - Assign inputs and outputsFigure 3-33 - Select an I/O group Figure 3-34 - Assign inputs and outputs Setting RGB delay systems with wideband BMEs Example 6 Setting the RGB delay for an output3-24 CrossPoint 450 Plus and MAV Plus Switchers Operation Figure 3-35 - Clear all selections 1 2 3 4 5 6 7 8 9 17 18 19 20 21 22 2317 18 19 20 21 22 23 24 25 26 Figure 3-38 - Adjust the RGB delay interval Using presets Example 7 Saving a preset3-26 CrossPoint 450 Plus and MAV Plus Switchers Operation Figure 3-39 - Deselect RGB Delay mode 17 18 1 2 3 4 5 6 7 1718192021222324Figure 3-41 - Enter Save Preset mode Figure 3-42 - Select the preset Example 8 Recalling a preset Figure 3-45 - Enter Recall Preset modeFigure 3-46 - Select the preset 3-28 CrossPoint 450 Plus and MAV Plus Switchers Operation Muting and unmuting video and/or audio outputs 1718Figure 3-47 - Press the Enter button 3-30 CrossPoint 450 Plus and MAV Plus Switchers Operation Example 9 Muting and unmuting an outputFigure 3-48 - Clear all selections Figure 3-49 - Select RGBHV or video and audio Figure 3-50 - Mute the outputs Figure 3-51 - Unmute the outputs Viewing and adjusting the input audio level systems with audio BMEs 3-32 CrossPoint 450 Plus and MAV Plus Switchers OperationFigure 3-52 - Press the View button to exit View-Only mode Figure 3-53 - Audio gain and attenuation Figure 3-54 - Clear all selections Example 10 Viewing and adjusting an input audio levelFigure 3-55 - Select Audio mode 1718192021222324 2526 O 1 2 3 4 5 6 7 8 9 17 18 19 20 21 22 23 24 25 26 OFigure 3-57 - Adjust the input audio level 3-34 CrossPoint 450 Plus and MAV Plus Switchers Operation Viewing and adjusting the output volume systems with audio BMEs Figure 3-58 - Deselect Audio mode Reading the displayed volume 3-36 CrossPoint 450 Plus and MAV Plus Switchers Operation = blinking LED Audio volume adjustment settingsNone 10 11 12 13 Example 11 Viewing and adjusting an output volume level3-38 CrossPoint 450 Plus and MAV Plus Switchers Operation 24 25 26 27 28 29 30 31 11 12 13 22 23 24 25Figure 3-62 - Adjust the output audio volume 32.5 dB attenuation 51.25% volume Performing a system reset from the front panel Locking out the front panel Executive modePower Figure 3-65 - System reset Background illumination Figure 3-66 - Toggle background illumination on or off Selecting the rear panel Remote port protocol and baud rate 3-42 CrossPoint 450 Plus and MAV Plus Switchers OperationFigure 3-67 - RS-232/RS-422 and baud rate display Release the Control buttons Performing soft system resets Rear Panel Controls Figure 3-70 - Whole switcher and absolute resets 3-44 CrossPoint 450 Plus and MAV Plus Switchers Operation Optimizing the Audio Systems with Audio BMEs Performing a hard resetFigure 3-71 - Hard reset Troubleshooting Plasma display S-video problem CrossPoint 450 Plus wideband BMEs onlyConﬁguration Worksheets General checks Preset # Figure 3-72 - Worksheet example 1 System equipmentInput sources 21 22 Worksheet example 2 Daily conﬁguration 3-48 CrossPoint 450 Plus and MAV Plus Switchers Operation Figure 3-73 - Worksheet example 2 Daily conﬁguration 3-50 CrossPoint 450 Plus and MAV Plus Switchers Operation Worksheet example 3 Test conﬁgurationFigure 3-74 - Worksheet example 3 Test conﬁguration Blank conﬁguration worksheet Preset #Input sources Output destinations 3-52 CrossPoint 450 Plus and MAV Plus Switchers Operation RS-232 and RS-422 Links Ethernet Link Host-to-Switcher Instructions Switcher-Initiated Messages Switcher Error ResponsesUsing the Command/Response Tables Command/Response Table for SIS Commands SIS Programming and Control RS-232 and RS-422 LinksRear panel Remote port Figure 4-1 - Remote connector pin assignments Front panel Conﬁguration port Figure 4-2 - Optional 9-pin TRS RS-232 cable Default IP addresses SIS Programming and Control, cont’dEthernet Link Ethernet connection Host-to-Switcher Instructions Switcher-Initiated Messages Switcher Error Responses Using the Command/Response Tables Symbol deﬁnitions X1! =X1# = X1$ = Command/response table for SIS commands CommandASCII command Response Command/response table for SIS commands continued Digital Sync Validation Processing DSVPRGB / Video mute RGB delay Audio mute Audio output volumeNames Audio output volume settings table EX1 1X1 2X1 3 ... X1 n O X1 1X1 2X1 3 ... X1 nGroX1 1X1 2X1 3 ... X1 n I/O grouping E+27P22*5!15*29%13*26$3*8 Save, recall, and directly write presetsX2!,Y!,Y@,Y#, ..., Y Save, recall, and directly write presets continued ResetsFront panel security lockout Executive mode ZppX**X1@ View ties, gain, volume, mutes, presets, and DSVP CrossPoint 450 Plus EX1! *X# *2VC View ties, gain, volume, mutes, presets, and DSVP continuedCommand description X@ nX@ n+1X@ n+2 ... X@ n+15 Aud Command/response table for SIS commands continued Information requests MAV 450 Pluswith a connected audio X2@X2@X2@X2@X2@X2@X2@X2#X2$X2$XX Command/Response table for IP SIS commands = Administrator = RAM has been saved ok to power off / resetSecurity level = Anonymous Command/response table for IP SIS commands Special Characters Matrix Switchers Control Program Special Characters Chapter5FiveMatrix Software Button-Label Generator Matrix Switchers Control Program Installing the softwareMatrix Software Software operation via Ethernet Using the software Ethernet protocol settingsCrossPoint 450 Plus and MAV Plus Switchers Matrix Software Figure 5-1 - Comm port selection window Figure 5-2 - Address and password entry Matrix Software, cont’d5-4 CrossPoint 450 Plus and MAV Plus Switchers Matrix Software Figure 5-3 - Matrix Switcher Control Program window no ties or icons 5-6 CrossPoint 450 Plus and MAV Plus Switchers Matrix Software IP Settings/Options window Figure 5-5 - Control program IP setting/options window Matrix IP Address ﬁeld 5-8 CrossPoint 450 Plus and MAV Plus Switchers Matrix SoftwareExtron Name/Descriptor ﬁeld Gateway IP address ﬁeld Subnet Mask ﬁeldHardware Address ﬁeld Use DHCP checkbox 5-10 CrossPoint 450 Plus and MAV Plus Switchers Matrix Software Time local ﬁeldSync Time to PC button GMT offset ﬁeld Administrator Password ﬁeld User Password ﬁeld 5-12 CrossPoint 450 Plus and MAV Plus Switchers Matrix Software Mail Server IP Address ﬁeldMail Server Domain Name ﬁeld N The following characters are invalid in a domain name E-mail Addressee ﬁelds Miles StandishFigure 5-6- Typical CrossPoint 450 Plus e-mail 5-14 CrossPoint 450 Plus and MAV Plus Switchers Matrix Software Update ﬁrmwareFigure 5-7 - Open window Upload HTML ﬁles Figure 5-8 - HTML Files List window Windows buttons, drop boxes, and trash Windows menus5-16 CrossPoint 450 Plus and MAV Plus Switchers Matrix Software File menu Tools menu Audio-Output volume settings - Displays the audioFigure 5-9 - Status window White - Components are not installed 5-18 CrossPoint 450 Plus and MAV Plus Switchers Matrix SoftwareGreen - Proper operation Red - Component has failed Preferences menu Figure 5-11 - Ties shown as crosspoints Master-Reset selectionset this option to Automatically every 10 seconds Using emulation mode Using the help systemButton-Label Generator 5-20 CrossPoint 450 Plus and MAV Plus Switchers Matrix Software Chapter66 HTML OperationDownload the Startup Page System Status Page System Conﬁguration Page File Management Page Set and View Ties Page Special Characters HTML Operation Download the Startup PageFigure 6-1 - Enter Network Password page 6-2 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation CrossPoint 450 Plus and MAV Plus Switchers HTML Operation System Status PageFigure 6-2 - System Status page HTML Operation, cont’d DSVP page systems with a sync BME only6-4 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation Figure 6-3 - DSVP page System Conﬁguration Page Figure 6-4 - System Conﬁguration page IP Settings ﬁelds 6-6 CrossPoint 450 Plus and MAV Plus Switchers HTML OperationUnit Name ﬁeld DHCP radio buttons Date/Time Settings ﬁelds Figure 6-5 - Date/Time Settings ﬁelds Figure 6-6 - Passwords page Passwords page6-8 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation Email Settings page Figure 6-7 - Email Settings pageMail IP Address ﬁeld Domain Name ﬁeld Firmware Upgrade page Figure 6-8 - Firmware Upgrade page6-10 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation Email address ﬁelds CrossPoint 450 Plus and MAV Plus Switchers HTML Operation 6-12 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation File Management PageFigure 6-9 - File Management page Figure 6-10 - Set and View Ties page Set and View Ties PageThe amber buttons indicate video and audio ties RGBHV and Audio Settings page Create a tieFigure 6-11 - RGB and Audio Settings page 6-14 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation Figure 6-12 - Input selection drop box Change the input gain and attenuation systems with audio BMEsFigure 6-13 - Input Audio Level drop box 6-16 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation Mute and unmute one or all outputsFigure 6-14 - Output selection drop box Figure 6-15 - Mute status indications Figure 6-16 - Output selection drop box Change the RGB delay sytems with CrossPoint 450 Plus sync BMEsFigure 6-17 - RGB delay drop box Change the output volume level systems with audio BMEs Figure 6-19 - Volume drop box6-18 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation Figure 6-18 - Output selection drop box Audio volume adjustment settings Global Presets page Figure 6-20 - Global Presets pageSave a preset Recall a preset CrossPoint 450 Plus and MAV Plus Switchers HTML Operation 6-22 CrossPoint 450 Plus and MAV Plus Switchers HTML Operation Ethernet Connection AAppendix AEthernet Link Subnetting - A Primer Default address Ethernet ConnectionFigure A-1 - RJ-45 connector pinout tables A-2 CrossPoint 450 Plus and MAV Plus Switchers Ethernet Connection CrossPoint 450 Plus and MAV Plus Switchers Ethernet Connection Pinging to determine Extron IP addressFigure A-2 - Ping response Pinging to determine Web IP address Connecting as a Telnet client Ethernet Connection, cont’dA-4 CrossPoint 450 Plus and MAV Plus Switchers Ethernet Connection Figure A-3 - Telnet screen Escape character and Esc key Local echoSet carriage return-line feed Close Subnetting - A Primer GatewaysLocal and remote devices IP addresses and octets Determining whether devices are on the same subnet Unmasked octets are compared indicated by ? in ﬁgure A-6Masked octets are not compared indicated by X in ﬁgure A-6 Figure A-6 - Comparing the IP addresses A-8 CrossPoint 450 Plus and MAV Plus Switchers Ethernet Connection Part Numbers and Accessories Button Labels AppendixBBReference Information CrossPoint 450 Plus Speciﬁcations MAV Plus Speciﬁcations Reference Information CrossPoint 450 Plus SpeciﬁcationsVideo Video input General Control/remote - switcherCrossPoint 450 Plus and MAV Plus Switchers Reference Information Reference Information, cont’d MAV Plus SpeciﬁcationsAudio - audio BMEs B-4 CrossPoint 450 Plus and MAV Plus Switchers Reference Information Audio output - audio BMEs Audio input - audio BMEsN 0 dBu = 0.775 Vrms, 0 dBV = 1 Vrms, 0 dBV 2 dBu B-6 CrossPoint 450 Plus and MAV Plus Switchers Reference Information Part Numbers and Accessories CrossPoint 450 Plus system part numbersModel Part number MAV Plus system part numbers B-8 CrossPoint 450 Plus and MAV Plus Switchers Reference Information BME part numbers CrossPoint 450 Plus sync BMEs CrossPoint 450 Plus wideband video BMEsMAV Plus video BMEs Replacement parts MAV Plus stereo audio BMEsMAV Plus mono audio BMEs Included parts Optional accessories CablesAdapters, power supplies, labels RG6 super high resolution cable MHR mini high resolution cable Terminated cable assemblies Installing labels in the matrix switcher’s buttons Button Labels Button label blanks Reference Information, cont’d Extron’s Warranty FCC Class A NoticeUSA, Canada, South America Europe, Africa, and the Middle East Extron Electronics, USA Extron Electronics, EuropeExtron Electronics, Asia Extron Electronics, Japan

Extron electronic MAV Plus, 450 Plus Troubleshooting, Conﬁguration Worksheets, General checks

Models: 450 Plus MAV Plus