Troubleshooting | Dell 7330 specs

Troubleshooting

This section includes:

■Automatic Diagnostic Tools on page 6-2

■Clearing Paper Jams on page 6-3

■Print-Quality Problems on page 6-58

■Control Panel Messages on page 6-69

■Additional Resources on page 6-71

Dell 7330 Mono Laser Printer

6-1

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Dell 7330 manual Troubleshooting

Contents

User Guide Page Contents Network Basics Printing Basics Managing Your Printer Dell 7330 Mono Laser Printer Printer Specifications Index User Safety Electrical Safety Electrical Safety Laser Safety Maintenance Safety Printer Clearance Operational SafetyPrinter Location Printer Supplies Printing Safety GuidelinesOperational Guidelines Moving the Printer Symbols Marked on Product Printer Features Front View Parts of the Printer Internal Components Standard Features Printer Configurations Features Printer Configuration Available Configurations Options Options and Upgrades Control Panel Control Panel Features Print Icon Control Panel Layout Sample Pages Menu MapInformation Pages Downloading Fonts FontsTypes of Fonts Click Properties Using the Control PanelUsing the Embedded Web Server Printing Font Samples Resources More Information Network Basics Overview of Network Setup and Configuration Network Connection Connecting via Ethernet RecommendedChoosing a Connection Method USB Connection Connecting via USBConnecting via Parallel TCP/IP and IP Addresses Configuring the Network AddressAutomatically Setting the Printer’s IP Address Select Properties Dynamic Methods of Setting the Printer’s IP Address Primary Wins Server optional Secondary Wins Server optional Using Host Names with the Domain Name Service DNSDynamic DNS Registration Set to Enabled Information Required for Manual IP Addressing Manually Setting the Printer’s IP Address See also Dell 7330 Mono Laser Printer Embedded Web Server Printer Management Software Printer Driver Source Description Windows PostScript Driver Available Printer Drivers Preliminary Steps Quick CD Install StepsOther Methods of Installation Windows 2000 or Later Click the Create a New Port button Microsoft TCP/IP ProtocolRight-clickLocal Area Connection, and then click Properties Configuring the Printer Http//printer-ip-address/ipp Microsoft IPP Port Select Intel Box for Windows XP, and then click Next Windows 64-Bit Server to 32-Bit Client InstallationDouble-click on Printers and Faxes Verifying Driver Installation Windows 2000 or Later TroubleshootingVerifying Settings Printing a Test Bonjour Rendezvous Connection Macintosh OS X, Version 10.3 and HigherMacintosh OS X, Version Bonjour Connection Open the Printer Setup UtilitySelect the Default Browser in the Printer Browser LPD/LPR Connection LPD Connection Mac OS X, Version 10.3 and Higher Troubleshooting Macintosh Troubleshooting Mac OS X, Version 10.3 and Higher From the Printer Quick Install StepsUnix Linux From Your Computer Installing the Printer When Using Cups as the Print SpoolerClick the PPD Files using Cups Printing Services link Enabling IPv6 IPv6 Resetting the TCP/IP Configuration Setting the Interface ID Select/deselect Use router supplied prefixes Automatic Address Assignment DHCPv6 Setting DHCPv6 Options with the Control PanelSetting DHCPv6 Options Using the Embedded Web Server Manual Address Assignment Setting the IPv6 Address with the Control PanelSetting the IPv6 Address Using the Embedded Web Server Address Precedence Printing Basics Paper Usage Guidelines Supported Paper and Media Paper Storage Guidelines Paper that May Damage Your Printer Paper Sizes and Weights for Tray 1 MPT Supported Paper Sizes and Weights Paper Sizes and Weights for Tray Paper Sizes and Weights for Trays Paper Sizes and Weights for Envelope Tray Tray 1 MPT Tray Setup Tray 6 and Envelope Tray Loading Paper in Tray 1 MPT for Single-Sided Printing Loading Paper Lower Tray 1 MPT Long-Edge Feed Short-Edge Feed Loading Paper in Trays 2-5 for Single-Sided Printing Pull out the tray 7330-129 7330-254 Loading Paper in Tray 6 for Single-Sided Printing 7330-241 7330-255 Loading Paper in Tray 1 MPT for 2-Sided Printing Adjust the paper guides to the size of the paper 7330-139 7330-140 Loading Paper in Trays 2-5 for 2-Sided Printing 7330-134 7330-135 Loading Paper in Tray 6 for 2-Sided Printing 7330-241 Fan the paper to release sheets that may stick together Loading Paper Selecting Printing Preferences Windows Selecting Printing OptionsFactors Affecting Print Performance Selecting Options for an Individual Job Macintosh Selecting Options for an Individual Job Windows Guidelines Printing on Both Sides of the PaperAutomatic 2-Sided Printing Binding Preferences Selecting 2-Sided Printing Printing Transparencies from Tray 1 MPT or Tray Printing on Specialty MediaPrinting Transparencies Guidelines for Transparencies Printing Transparencies from Trays 7330-143 Guidelines for Envelopes Printing Envelopes Printing Envelopes from Tray 1 MPT Printing Envelopes from the Optional Envelope Tray Tray 1 MPT Printing PostcardsGuidelines for Postcards Printing Postcards Envelope Tray Printing Labels Printing LabelsGuidelines for Labels Tray Trays Guidelines Printing on Custom Size Paper Loading the Paper Trays Printing Custom Size Paper Tray 1 MPT Trays Printing on Custom Size Paper Select Custom Paper Types Creating Custom Paper Types Low Staples Behavior Using the StaplerStapling Options Adding Staples Remove the staple unit by lifting it up and out Close Door G Embedded Web Server Using the Hole PuncherSetting the Default Hole Punching Option Control Panel Emptying the Punch Waste Box Printing Separator Pages Advanced Options Printing Multiple Pages to a Single Sheet N-Up Printing Booklets Printing Negative and Mirror Images Other Size or Advanced Paper Selection Scaling Printing Edge-To-Edge Printing Watermarks Print Option Last Page of Text Blank Pages Printing Cover Pages To select cover pages in a supported driver Job Completion Notification This section includes Select the job type under Job Type Select Print With under Job Type Sending Print With Jobs Printing or Deleting Proof and Saved Print Jobs Printing or Deleting Secure Print JobsPrinting or Deleting Personal Print Jobs Printing or Deleting Personal Saved Jobs Managing Your Printer Accessing Power Saver Printer Settings Selecting Job Offset Selecting Output Options Select Printer Defaults Accessing the StartupPrinting the Startup Page Using the Control Panel Accessing Load Paper Timeout Tray Sequence Selecting Tray SettingsTray Switching Selecting the Default Tray Changing Printer Language Printer Security Selecting Administrative Settings Managing Certificates Selecting Printing Security SettingsConfiguring Https Locking the Control Panel Menus Configuring Job Accounting Analyzing Printer Usage Click the Send Usage Profile Report button Usage Profile Reports MaiLinX Alerts Setting Up Embedded Web Server Status Notification Troubleshooting Status Monitor Alerts Automatic Diagnostic ToolsOnline Diagnostics Technical Support Clearing Paper Jams Jam at a Close Door a Jam at B Close Door B Jam at B and C Open Door B Open Door C Close Door C Jam at C Open Door C Close Door C Jam at D Jam at D and a Clearing Paper Jams Open Door a Jam at E Open Door E Close Door E Jam at F Jam at G Open Door G Jam at H Jam at the Stacker Upper Tray Paper Size Jam in Tray 1 MPT 7330-001 Close Door a Paper Size Jam in Trays Push the tray completely into the printer Close Door a Paper Size Jam in Tray Push the tray completely into the printer Close Door a Jam at Tray 2, 3, 4, or Remove crumpled paper from the tray Jam at Tray 1 MPT 7330-048 Close Door a Jam at Tray 2 and Door a Pull Tray 2 completely out of the printer Remove crumpled paper from the tray 7330-216 Jam at Tray 3 and Door B Close Door B Pull Tray 3 completely out of the printer 7330-215 7330-217 Jam at Tray 4 or 5 and Door C Close Door C 7330-212 7330-051 Insert the tray and push it completely into the printer Jam at Tray Open Door J and lift the access handle Close the jam access handle and close Door J Light Prints Print-Quality Problems Entire printed page is blank with no visible print Blank Prints Entire printed page is black Black Prints Horizontal Line Deletions There are areas of print deletions that form narrow lines Vertical Line Deletions Vertical Dark Streaks Horizontal Dark Streaks Dark Spots or Marks Unfused or Partially Fused Image Configuration Blurred Prints Wrinkled Prints Areas of the print are extremely light or missing Random or Spot Deletions Repeating Defects Status Messages Control Panel Messages Errors and Warnings Resource Link Additional Resources Maintenance Cleaning the Interior Cleaning the PrinterCleaning the Exterior Customer Usage Patterns Routine Maintenance ItemsSupplies Consumables Preparing the Printer for Shipment Precautions for Moving the PrinterMoving and Repacking the Printer Moving the Printer Within the Office Physical Specifications Printer Specifications Performance Specifications Environmental SpecificationsElectrical Specifications PCL Pclxl Index Index Dell 7330 Mono Laser Printer Index-3 Dell 7330 Mono Laser Printer Index-4 Dell 7330 Mono Laser Printer Index-5 Dell 7330 Mono Laser Printer Index-6 Dell 7330 Mono Laser Printer Index-7 Dell 7330 Mono Laser Printer Index-8 Dell 7330 Mono Laser Printer Index-9