Repeating Defects
Marks or voids are regularly repeated on the page. Use the following table to determine the supply that needs replacing.
Defect Spacing | Supply to Replace |
|
|
44 mm (1.73 in.) | drum cartridge |
|
|
56.5 mm (2.22 in.) | drum cartridge |
|
|
58.7 mm (2.31 in.) | transfer roller |
|
|
94.2 mm (3.72 in.) | drum cartridge |
|
|
94.2 mm (3.72 in.) | fuser |
|
|
Different supplies may create print defects with similar measurements. To identify the faulty supply:
1.Replace the drum cartridge (do not discard the packaging).
2.If the problem continues:
a.Remove and repackage the new drum cartridge.
b.Reinstall the original drum cartridge.
c.Replace the maintenance kit (fuser and transfer roller).
3.If the problem continues, contact your Customer Support Center.
To order Dell supplies, contact your local reseller or go to www.dell.com/supplies.