Unfused or Partially Fused Image
The printed image is not fully fused to the paper and easily rubs off.
Possible Causes | Solutions |
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The paper may be damp. | Replace the paper. |
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Heavy or unusual paper may be in the tray. | Replace the paper with an approved paper type |
| then do the following: |
| ■ On the control panel, select Paper |
| Handling Setup, and then select Fuser |
| Configuration. |
| ■ Adjust the fuser setting for the paper type |
| selected. |
The printer may be located in an environment with extreme temperature or humidity.
Verify that the printer is located in an environment with the temperature between 5° and 32° C (41° and 89° F) and the relative humidity between 15% and 85%. Move the printer to a suitable area, away from air conditioning vents, open loading docks, etc.
The fuser may be defective. | Replace the fuser. |
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