Black Prints
The entire printed page is black.
Possible Causes | Solutions |
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The drum cartridge may be defective. | Replace the drum cartridge. |
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Printable data from the computer may be | Print a Configuration page. |
corrupted. | ■ If the Configuration page prints correctly, |
| |
| check the interface cable between the |
| computer and the printer, and the application |
| software. |
| ■ If the connections appear normal, contact |
| your Customer Support Center. |
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