Automatic Diagnostic Tools, Status Monitor Alerts | Dell 7330

Automatic Diagnostic Tools

Automatic Diagnostic Tools

This topic includes:

■Online Diagnostics Technical Support on page 6-2

■Status Monitor Alerts on page 6-2

Dell provides several automatic diagnostic tools to help you produce and maintain print quality.

Online Diagnostics Technical Support

Online Diagnostics Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis. Online Diagnostics Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, continue troubleshooting using specific keyword searches.

There are two ways to access Online Diagnostics Technical Support:

Embedded Web Server

1.Launch your web browser.

2.Enter the printer’s IP address in the browser’s Address field.

3.Select Support.

4.Click the Online Diagnostics Tool link.

Printer Driver

1.On the desktop, click Start, click Settings, and then click Printers.

2.Right-click the printer icon, and then click Properties.

3.Click the Printing Preferences button.

4.Select the Advanced tab.

5.Click the Dell Web Links button.

6.Click the Online Diagnostics Technical Support link.

If you have other questions or problems, click the appropriate Online Diagnostics Technical Support topic to continue.

Status Monitor Alerts

Status Monitor is a tool that is installed with your Windows printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, Status Monitor automatically displays a message on your computer screen to let you know that the printer needs attention. The message also explains how to fix the problem.

Note: Status Monitor is available from the Windows printer driver for printer connected to the network via TCP/IP.

Dell 7330 Mono Laser Printer

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Dell 7330 manual Automatic Diagnostic Tools, Online Diagnostics Technical Support, Status Monitor Alerts

Contents

User Guide Page Contents Network Basics Printing Basics Managing Your Printer Dell 7330 Mono Laser Printer Printer Specifications Index User Safety Electrical Safety Electrical Safety Laser Safety Maintenance Safety Operational Safety Printer LocationPrinter Clearance Printing Safety Guidelines Operational GuidelinesPrinter Supplies Moving the Printer Symbols Marked on Product Printer Features Parts of the Printer Front View Internal Components Printer Configurations Standard Features Available Configurations Features Printer Configuration Options and Upgrades Options Control Panel Features Control Panel Control Panel Layout Print Icon Menu Map Information PagesSample Pages Fonts Types of FontsDownloading Fonts Using the Control Panel Using the Embedded Web ServerPrinting Font Samples Click Properties More Information Resources Network Basics Overview of Network Setup and Configuration Connecting via Ethernet Recommended Choosing a Connection MethodNetwork Connection Connecting via USB Connecting via ParallelUSB Connection Configuring the Network Address Automatically Setting the Printer’s IP AddressTCP/IP and IP Addresses Dynamic Methods of Setting the Printer’s IP Address Select Properties Using Host Names with the Domain Name Service DNS Dynamic DNS Registration Set to EnabledPrimary Wins Server optional Secondary Wins Server optional Manually Setting the Printer’s IP Address Information Required for Manual IP Addressing See also Dell 7330 Mono Laser Printer Printer Management Software Embedded Web Server Available Printer Drivers Printer Driver Source Description Windows PostScript Driver Quick CD Install Steps Other Methods of InstallationWindows 2000 or Later Preliminary Steps Microsoft TCP/IP Protocol Right-clickLocal Area Connection, and then click PropertiesClick the Create a New Port button Configuring the Printer Microsoft IPP Port Http//printer-ip-address/ipp Windows 64-Bit Server to 32-Bit Client Installation Double-click on Printers and FaxesSelect Intel Box for Windows XP, and then click Next Windows 2000 or Later Troubleshooting Verifying SettingsVerifying Driver Installation Printing a Test Macintosh OS X, Version 10.3 and Higher Macintosh OS X, VersionBonjour Rendezvous Connection Open the Printer Setup Utility Select the Default Browser in the Printer BrowserLPD/LPR Connection Bonjour Connection LPD Connection Macintosh Troubleshooting Mac OS X, Version 10.3 and Higher Mac OS X, Version 10.3 and Higher Troubleshooting Quick Install Steps Unix LinuxFrom the Printer Installing the Printer When Using Cups as the Print Spooler Click the PPD Files using Cups Printing Services linkFrom Your Computer IPv6 Enabling IPv6 Setting the Interface ID Resetting the TCP/IP Configuration Automatic Address Assignment Select/deselect Use router supplied prefixes Setting DHCPv6 Options with the Control Panel Setting DHCPv6 Options Using the Embedded Web ServerDHCPv6 Setting the IPv6 Address with the Control Panel Setting the IPv6 Address Using the Embedded Web ServerManual Address Assignment Address Precedence Printing Basics Supported Paper and Media Paper Usage Guidelines Paper that May Damage Your Printer Paper Storage Guidelines Supported Paper Sizes and Weights Paper Sizes and Weights for Tray 1 MPT Paper Sizes and Weights for Trays Paper Sizes and Weights for Tray Paper Sizes and Weights for Envelope Tray Tray Setup Tray 1 MPT Tray 6 and Envelope Tray Loading Paper Loading Paper in Tray 1 MPT for Single-Sided Printing Lower Tray 1 MPT Long-Edge Feed Short-Edge Feed Loading Paper in Trays 2-5 for Single-Sided Printing Pull out the tray 7330-129 7330-254 Loading Paper in Tray 6 for Single-Sided Printing 7330-241 7330-255 Loading Paper in Tray 1 MPT for 2-Sided Printing Adjust the paper guides to the size of the paper 7330-139 7330-140 Loading Paper in Trays 2-5 for 2-Sided Printing 7330-134 7330-135 Loading Paper in Tray 6 for 2-Sided Printing 7330-241 Fan the paper to release sheets that may stick together Loading Paper Selecting Printing Options Factors Affecting Print PerformanceSelecting Printing Preferences Windows Selecting Options for an Individual Job Windows Selecting Options for an Individual Job Macintosh Printing on Both Sides of the Paper Automatic 2-Sided PrintingBinding Preferences Guidelines Selecting 2-Sided Printing Printing on Specialty Media Printing TransparenciesGuidelines for Transparencies Printing Transparencies from Tray 1 MPT or Tray Printing Transparencies from Trays 7330-143 Printing Envelopes Guidelines for Envelopes Printing Envelopes from Tray 1 MPT Printing Envelopes from the Optional Envelope Tray Printing Postcards Guidelines for PostcardsPrinting Postcards Tray 1 MPT Envelope Tray Printing Labels Guidelines for LabelsPrinting Labels Trays Tray Printing on Custom Size Paper Guidelines Printing Custom Size Paper Loading the Paper Trays Tray 1 MPT Trays Printing on Custom Size Paper Creating Custom Paper Types Select Custom Paper Types Using the Stapler Stapling OptionsLow Staples Behavior Adding Staples Remove the staple unit by lifting it up and out Close Door G Using the Hole Puncher Setting the Default Hole Punching OptionControl Panel Embedded Web Server Emptying the Punch Waste Box Advanced Options Printing Separator Pages Printing Multiple Pages to a Single Sheet N-Up Printing Booklets Printing Negative and Mirror Images Scaling Other Size or Advanced Paper Selection Printing Edge-To-Edge Printing Watermarks Printing Cover Pages Print Option Last Page of Text Blank Pages Job Completion Notification To select cover pages in a supported driver This section includes Select the job type under Job Type Sending Print With Jobs Select Print With under Job Type Printing or Deleting Secure Print Jobs Printing or Deleting Personal Print JobsPrinting or Deleting Proof and Saved Print Jobs Printing or Deleting Personal Saved Jobs Managing Your Printer Printer Settings Accessing Power Saver Selecting Output Options Selecting Job Offset Accessing the Startup Printing the Startup Page Using the Control PanelSelect Printer Defaults Accessing Load Paper Timeout Selecting Tray Settings Tray SwitchingTray Sequence Selecting the Default Tray Changing Printer Language Selecting Administrative Settings Printer Security Selecting Printing Security Settings Configuring HttpsManaging Certificates Configuring Locking the Control Panel Menus Analyzing Printer Usage Job Accounting Usage Profile Reports Click the Send Usage Profile Report button Setting Up Embedded Web Server Status Notification MaiLinX Alerts Troubleshooting Automatic Diagnostic Tools Online Diagnostics Technical SupportStatus Monitor Alerts Clearing Paper Jams Jam at a Close Door a Jam at B Close Door B Jam at B and C Open Door B Open Door C Close Door C Jam at C Open Door C Close Door C Jam at D Jam at D and a Clearing Paper Jams Open Door a Jam at E Open Door E Close Door E Jam at F Jam at G Open Door G Jam at H Jam at the Stacker Upper Tray Paper Size Jam in Tray 1 MPT 7330-001 Close Door a Paper Size Jam in Trays Push the tray completely into the printer Close Door a Paper Size Jam in Tray Push the tray completely into the printer Close Door a Jam at Tray 2, 3, 4, or Remove crumpled paper from the tray Jam at Tray 1 MPT 7330-048 Close Door a Jam at Tray 2 and Door a Pull Tray 2 completely out of the printer Remove crumpled paper from the tray 7330-216 Jam at Tray 3 and Door B Close Door B Pull Tray 3 completely out of the printer 7330-215 7330-217 Jam at Tray 4 or 5 and Door C Close Door C 7330-212 7330-051 Insert the tray and push it completely into the printer Jam at Tray Open Door J and lift the access handle Close the jam access handle and close Door J Print-Quality Problems Light Prints Blank Prints Entire printed page is blank with no visible print Black Prints Entire printed page is black Horizontal Line Deletions Vertical Line Deletions There are areas of print deletions that form narrow lines Horizontal Dark Streaks Vertical Dark Streaks Dark Spots or Marks Configuration Unfused or Partially Fused Image Wrinkled Prints Blurred Prints Random or Spot Deletions Areas of the print are extremely light or missing Repeating Defects Control Panel Messages Status Messages Errors and Warnings Additional Resources Resource Link Maintenance Cleaning the Printer Cleaning the ExteriorCleaning the Interior Routine Maintenance Items SuppliesConsumables Customer Usage Patterns Precautions for Moving the Printer Moving and Repacking the PrinterMoving the Printer Within the Office Preparing the Printer for Shipment Printer Specifications Physical Specifications Environmental Specifications Electrical SpecificationsPerformance Specifications PCL Pclxl Index Index Dell 7330 Mono Laser Printer Index-3 Dell 7330 Mono Laser Printer Index-4 Dell 7330 Mono Laser Printer Index-5 Dell 7330 Mono Laser Printer Index-6 Dell 7330 Mono Laser Printer Index-7 Dell 7330 Mono Laser Printer Index-8 Dell 7330 Mono Laser Printer Index-9