Blank Prints
The entire printed page is blank with no visible print.
Possible Causes | Solutions |
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If you just installed a new drum cartridge, the | Remove the tape. |
yellow sealing tape may still be in place. |
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Multiple sheets may have been fed from the | Remove the paper from the paper tray and fan it. |
paper tray at the same time. | Also, ensure that the paper is correctly loaded in |
| the tray. |
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Printable data may not have been received from | Print a Configuration page. |
the computer. | ■ If the Configuration page prints correctly, |
| |
| check the interface cable between the |
| computer and printer, the printer setup, and |
| application software. |
| ■ If the Configuration page is blank, replace the |
| drum cartridge then reprint the Configuration |
| page. If the Configuration page still is blank, |
| contact your Customer Support Center. |
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