Manuals / Genicom / Computer Equipment / Printer

Genicom 3600 manual Contributors, Iii

Models: 3600

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Contributors

Technical Writer:	Robert Shaw
Editor:	Craig Thompson
Technical Illustrator:	George Wilson
Technical Reviewers:	Cathy Aragon
	Pixie Austin
	Daniel Clark
	John Cramer
	Allen Crowe
	Stephen Eckert
	Pat Helton
	Laura McCluer
	Ed Millet
	Art Millican
	Matt Roberts
	Joe Wade

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Genicom 3600 manual Contributors, Iii

Contents

Bar Code Label Printer Page Iii ContributorsPage Contents Testing the Printer Inspecting the Printer Cleaning the PrinterMiscellaneous Problems Vii Contents Adjusting the PrinterAbout Troubleshooting and Repair Error HandlingViii Printer Maintenance ManualReplacing the Lithium Battery Replacing Printer ComponentsFunctional Description of the 3600 Software A-14 AppendixPage Before You Begin Safety SummaryPurpose of This Manual Who Should Read This Manual?Xii Xiii How This Manual Is OrganizedFor information about Refer toConvention Description Terms and ConventionsTerms ConventionsAdditional Information Page General Information Page Overview of the 3600 Printer Electrical Requirements FeaturesPrinter Specifications Dimensions no options installedSelf-Strip Specifications Printhead SpecificationsMedia Specifications Ribbon SpecificationsMemory CommunicationsFonts and Graphics Character SetsMemory Expansion Factory Default SettingsConfiguration Printer OptionsKanji/Katakana Character Support Coax InterfaceParallel Interface Network ConnectivityPrincipal Functional Parts Media post TTR supply hub TTR takeup hub Basic Printer Setup and Operation Over-TemperatureFront Panel Operation Printer Condition Checking the Printer ConfigurationMedia or System Faults Feed/Pause PushbuttonDIP Switch Settings Connecting the Printer to a ComputerParameter Settings Description Using Label DebutUsing Third-Party Software Printer Maintenance Manual Serial Port SettingsUsing the Printer Command Set Page Preventive Maintenance Page Printer Component Maintenance Action and Interval Preventive Maintenance Actions and IntervalsInspecting the Printer Cleaning the PrinterTo remove the media cover Removing the Media CoverTo clean the printhead Cleaning the PrintheadThermal Printhead To clean the rollers and tear bar Cleaning the Rollers and Tear BarTo clean the media guides and media path Cleaning the Media Guides and Media PathTo clean the pinch rollers To clean the sensors Cleaning the Label and Ribbon SensorsCleaning the Printer Covers Testing and Adjusting Page Testing the Printer Running Test and Service Mode at the Printer Setting DIP SwitchesTo exit Test and Service mode Tests Test and Service Switch Settings= OFF Dot Increment Switch SettingsPrinting Test Labels Hardware ConfigurationPrint Quality Printer Maintenance Manual Software ConfigurationPitch Format201 Printer Maintenance Manual FontCommand Code Test Description Running Test and Service Mode From a Host ComputerTo test host-to-printer communications Testing Printer and Host CommunicationsAdjusting the Printer To adjust the bias adjust screw Adjusting the Print Bias for Print QualityTo adjust the print darkness control Adjusting the Print IntensityAdjusting the Printhead Adjustment Lever for Print Quality To position the label mark sensor Adjusting the Label Mark SensorTo adjust the label mark sensor potentiometer sensitivity To adjust the label gap sensor potentiometer Adjusting the Label Gap SensorTo adjust the label taken sensor Adjusting the Label Taken SensorAligning the Printer To align the rollers Aligning the RollersTo align the printhead Aligning the PrintheadPrinthead alignment To align the TTR supply hub Aligning the TTR Supply HubPrinter Maintenance Manual Troubleshooting Page Repair About Troubleshooting and RepairTroubleshooting Tips Where to StartTroubleshooting Checklist Image Overrun Errors Error HandlingSyntax Errors Parameter ErrorsInvalid Numeric Character Errors Insufficient Storage RAM ErrorsError Codes Error Code Problem Solution Troubleshooting Printer ErrorsPrinter Maintenance Manual Printer Errors Symptom Possible Causes Printer Operation ProblemsSymptom Possible Causes Solution Print Quality ProblemsTroubleshooting Communications Problems Environmental Problems To check for communications problemsElectrostatic Discharge ESD Electromagnetic and Radio Frequency Interference Ground Loops Between EquipmentInadequate Earth Ground To troubleshoot environmental problems AC Power Problems Surges, Sags, Spikes, Noise, and OutagesMiscellaneous Problems Remove and Replace Procedures Page Replacing Printer Components To replace the lithium battery Replacing the Lithium BatteryRemove and Replace Procedures Replacing the PrintheadTo replace the printhead Replacing the Bezel PCB To replace the bezel PCB assemblyBezel PCB assembly Yellow button cap Replacing the Main PCB To replace the main PCB assemblyTo replace the Kanji/Katakana PCB Replacing the Kanji/Katakana Option PCBTo replace the label mark sensor Replacing the Label Mark Sensor3600M.049 To replace the label taken sensor Replacing the Label Taken SensorTo replace the label gap sensor Replacing the Label Gap SensorUpper media guide Label gap sensor To remove the TTR drive roller and TTR drive gear/pulley Replacing the TTR Drive Roller and Gear/PulleyWasher Ring To replace the TTR drive roller and TTR drive gear/pulley Replacing the TTR Takeup Hub, Clutch/Pulley, and Belt Remove and Replace Procedures Replacing the TTR Supply Hub and Adjusting Plate TTR To remove the platen roller and platen roller gear Replacing the Platen Roller and GearTo replace the platen roller and platen roller gear To replace the liner takeup hub and liner reverse gear Replacing the Liner Drive and Takeup ComponentsLiner reverse gear Thin washer Snap ring To replace the liner drive roller Remove and Replace Procedures Liner drive gear/pulley To reassemble the liner drive and takeup components To replace the stepper motor Replacing the Stepper MotorTo replace the AC plug and input filter Replacing the AC Plug/Input FilterTo replace the power switch/circuit breaker Replacing the Power Switch/Circuit BreakerTo replace the transformer Replacing the TransformerPrinter Maintenance Manual PCB Drawings and Schematics Page PCB Drawings and Schematics 2/10 3/10 4/10 CAP,ALUM,RDL LEAD,50VMIN,100UF CAP,AL,ELCTLT,R/L,63V,12000UF CAP,S/M,CER,50WVDC,5%,10 PF DIODE,S/M,TYPE BAS16 DIODE,S/M,TYPE MMBD301 IC,S/M,TYPE MC68332,MICPRCS 3600M.072 3600M.073 3600M.074 3600M.075 3600M.076 Page Page Replacement Parts Page Part Number Replacement PartsPrinter Spare Parts List ID NoPLATE, Front Cover BATTERY, Lithium 3.6V, 1.75AH SCREW, THD Roll W/CONE WASHER, Flat SST .327 X .50 X Manuals Page 3600M.091 3600M.092 3600M.093 3600M.094 3600M.095 114 127 125 128 129 130 131 132 133 134 Appendix Page Functional Description of the 3600 Mechanics +40V Power SupplyFunctional Description of the 3600 Electronics +5VReset Power Fail DetectionBattery Battery Life CalculationsMotor Driver Chip Selects ProcessorCrystal Interrupt Priority LevelsStatic RAM RAM Access TimeEprom Access Time MemoryAsic and I/O Option Interface DIP SwitchesCommunications Interface ConverterChip Select Generation Option ConnectorFront Panel Interface Debug InterfaceRow Name Formula Min Max Margin Comment Printer Maintenance Manual TimingTiming Diagram Functional Description of the 3600 Software Band Buffering and Font CachingImage Band Buffering Image Band Example Printer Maintenance Manual Appendix a Font Caching Digital Thermal CompensationGlobal Compensation Appendix a Font Caching Flow Chart