Contents

Adjusting the Printer 3-13

Adjusting the Print Bias for Print Quality 3-14

Adjusting the Print Intensity 3-15

Adjusting the Printhead Adjustment Lever for Print Quality 3-16

Adjusting the Label Mark Sensor 3-17

Adjusting the Label Gap Sensor 3-19

Adjusting the Label Taken Sensor 3-20

Aligning the Printer 3-21

Aligning the Rollers 3-22

Aligning the Printhead 3-23

Aligning the TTR Supply Hub 3-25

4

 

Troubleshooting

 

 

 

About Troubleshooting and Repair 4-3

 

 

Troubleshooting Tips

4-3

 

 

 

 

 

Where to Start 4-3

 

 

 

 

Repair 4-3

 

 

 

 

Troubleshooting Checklist

4-4

 

 

 

Error Handling 4-5

 

 

 

 

Syntax Errors 4-5

 

 

 

 

Parameter Errors 4-5

 

 

 

 

Image Overrun Errors

4-5

 

 

 

Invalid Numeric Character Errors

4-6

 

 

Insufficient Storage RAM Errors

4-6

 

 

Error Codes 4-6

 

 

Printer Operation Problems 4-9

Print Quality Problems 4-10

Communications Problems 4-12

Environmental Problems 4-13 Electrostatic Discharge (ESD) 4-13

Electromagnetic and Radio Frequency Interference 4-14

Ground Loops Between Equipment 4-14 Inadequate Earth Ground 4-14

AC Power Problems (Surges, Sags, Spikes, Noise, and Outages) 4-15

Miscellaneous Problems 4-16

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Genicom 3600 manual Contents Adjusting the Printer, Aligning the Printer, About Troubleshooting and Repair, Error Handling