Genicom 3600 manual Error Handling, Syntax Errors, Parameter Errors, Image Overrun Errors

Troubleshooting 4

Error Handling

This section describes how the 3600 printer handles certain error conditions it may encounter in printer or programming commands. Error codes sent to the host, the problem the code is reporting, and the usual solution are listed in a table at the end of this section.

Syntax Errors

The 3600 printer responds to syntax errors in the messages it receives from the host by attempting to execute the commands. It does not ignore a command with a syntax error. Instead, the printer produces output, even if it is erroneous, which gives you an indication of what went wrong and what should be done to correct the problem.

Parameter Errors

Certain commands require optional parameters. If these parameters are not supplied, default values are substituted. If a parameter is above its maximum range limit, the maximum value is used. If it falls below the minimum range, the minimum value is used. The range and the default value for each command are listed in Chapter 6 of the user’s manual.

Image Overrun Errors

Image overrun occurs when a label is too complex to image for a given print speed. An overrun will cause the printer to abort the label being printed. This error is most common on labels over 5 inches long.

The printer automatically attempts to correct for this error condition by resetting to the lowest print speed and to the highest number of image bands, and then repeats printing the label. The printer remains at this setting until you reset it. If an image overrun still occurs, printing for that batch of labels stops and any following commands are executed.

Installing the optional 512K memory expansion prevents image overrun errors.

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