Genicom 3600 manual Print Quality Problems, Symptom Possible Causes Solution

3600 Printer Maintenance Manual

Print Quality Problems

If labels are not printing properly, try locating the problem and implementing the solution in the following table:

Symptom	Possible Causes	Solution
Blotches on labels.	Dirty printhead.	Clean the printhead.
	Dirty media path or rollers.	Clean the media path.
	Poor quality label or ribbon	Use only Intermec label and ribbon stock to
	stock.	ensure superior print quality and product
		performance.

Printing is too light or too dark.

Darkness adjust control is set incorrectly.

Poor quality label or ribbon stock.

Adjust the knob to achieve the best print quality.

Use only Intermec label and ribbon stock to ensure superior print quality and product performance.

	Sensitivity number is set	Change sensitivity setting to match the type of
	incorrectly.	media being used. If sensitivity is set correctly,
		try changing the dark adjust command.
	Dirty printhead.	Clean the printhead.
	The printhead adjustment lever	Reposition the printhead adjustment lever.
	is not positioned as needed.
Printing not aligned	Printer is misfeeding media.	Make sure that media is installed properly along
on label.		the entire media path.
	Platen roller and/or printhead	Perform roller alignment first and then
	out of alignment.	printhead alignment.
Labels are not	Label rest point command is	Adjust the label rest point.
stopping at the right	incorrectly set.
point to be removed.	Printer is set for continuous label	Set the printer for proper label stock; either gaps
	stock.	or marks.

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