3600 Printer Maintenance Manual
Replacing the Platen Roller and Gear
The platen roller and platen roller gear can be replaced separately or at the same time. To replace the platen roller, the platen roller gear, or both parts, you will need some or all of the following parts and tools:
∙Platen roller, Intermec Part No.
∙Retaining
∙Platen roller gear, Intermec Part No.
∙Retaining snap ring, Intermec Part No. 501409
∙Roller alignment tool, Intermec Part No. T43150
∙ESD grounding strap
∙#2 Phillips screwdriver
∙Needlenose pliers
∙Snap ring pliers
To remove the platen roller and platen roller gear
1.Switch off the printer power and remove the power cord.
2.Remove the media cover, the electronics cover, and the front bezel cover (refer to “Replacing the Bezel PCB” earlier in this chapter).
3.Raise the printhead. Remove media and ribbon if loaded.
4.Remove the retaining snap ring that holds the platen roller gear in place as shown on the next page. Retain the washer between the gear and the main deck plate. Discard the old snap ring.
5.Remove the five screws that secure the lower outboard plate to the main deck plate and pull the plate away from the rollers. The tear bar and tear bar support come loose when the outboard plate is removed. Retain them for reassembly.
Note: Now is a convenient time to replace the liner drive roller and liner drive gear/pulley as instructed in the next procedure.
6.Remove the platen roller and washer. Retain the washer.
7.The platen roller, the drive gear, or both parts can be replaced now.
