WASHER, Flat SST .327 X .50 X | Genicom 3600 manual

3600 Printer Maintenance Manual

ID No.

101

102

103

104

105

107

110

111

112

113

114

115

117

118

120

121

122

124

125, 127, 165 128 129, 142, 150 130 133 135 137 138 139

140 141, 160 143, 152

Part Number

061902-001

062352-002

061900-003

062746-002

506022

061587-005

061903-001

061586-003

059718-002

061904-002

061552-003

059030-005

059781-001

061553-003

061567-002

059509-002

062396-001

061901-001

061562-005

061566-003

506040-005

060214-001

061563-002

061557-003

061569-002

506040-004

062927S-001

506049-001

501461-001

501410

Description

ARM, MEDIA BRAKE

BELT, FLAT POLYURETHANE, 1.75 ID

DRUM, MEDIA BRAKE

BUSHING, MEDIA ARM

WASHER, NYLON, .257ID X .5

PLATE, INBOARD MEDIA SUPPLY

POST, MEDIA SUPPLY

ROLLER, MEDIA SUPPLY

RING, LABEL SUPPLY

CAP, MEDIA SUPPLY

BRACKET, MEDIA PATH, UPPER

EDGEGUIDE, OUTER

THUMBSCREW, ASSEMBLY

BRACKET, MEDIA PATH, LOWER

SPRING, TORSION, PAPER PATH

SHAFT, PAPER PATH

MOUNT, LBL GAP SENSOR

PEDAL, MEDIA BRAKE

HUB ASSY

BRACKET, CORE LOCKING

WASHER, FLAT SST .327 X .50 X .30

FLAP, PRINTHEAD CBL RESTR

GEAR/PULLEY, CLUSTER, L/H

GEAR, PLATEN, D SHAFT

GEAR/PULLEY CLUSTER, RH

WASHER, FLAT SST, .817 X 1.0

CLUTCH, ASSY, RIBBON TRANSPORT TAKE-UP, 3600

SPARE

WASHER, FLAT, NYLON .320ID

RETAINING RING EXTERNAL .395

RETAINING RING .310 DIA, GRIPPING

7-6

Image 145

Genicom 3600 manual WASHER, Flat SST .327 X .50 X

Contents

Bar Code Label Printer Page Iii ContributorsPage Contents Testing the Printer Inspecting the Printer Cleaning the Printer About Troubleshooting and Repair Contents Adjusting the PrinterError Handling Miscellaneous Problems Vii Replacing the Lithium Battery Printer Maintenance ManualReplacing Printer Components Viii Functional Description of the 3600 Software A-14 AppendixPage Before You Begin Safety Summary Who Should Read This Manual? Purpose of This ManualXii For information about How This Manual Is OrganizedRefer to Xiii Terms Terms and ConventionsConventions Convention Description Additional Information Page General Information Page Overview of the 3600 Printer Printer Specifications FeaturesDimensions no options installed Electrical Requirements Media Specifications Printhead SpecificationsRibbon Specifications Self-Strip Specifications Fonts and Graphics CommunicationsCharacter Sets Memory Configuration Factory Default SettingsPrinter Options Memory Expansion Parallel Interface Coax InterfaceNetwork Connectivity Kanji/Katakana Character Support Principal Functional Parts Media post TTR supply hub TTR takeup hub Over-Temperature Basic Printer Setup and OperationFront Panel Operation Media or System Faults Checking the Printer ConfigurationFeed/Pause Pushbutton Printer Condition DIP Switch Settings Connecting the Printer to a Computer Using Third-Party Software Using Label DebutPrinter Maintenance Manual Serial Port Settings Parameter Settings Description Using the Printer Command Set Page Preventive Maintenance Page Printer Component Maintenance Action and Interval Preventive Maintenance Actions and Intervals Inspecting the Printer Cleaning the Printer To remove the media cover Removing the Media Cover To clean the printhead Cleaning the Printhead Thermal Printhead To clean the rollers and tear bar Cleaning the Rollers and Tear Bar To clean the media guides and media path Cleaning the Media Guides and Media Path To clean the pinch rollers To clean the sensors Cleaning the Label and Ribbon Sensors Cleaning the Printer Covers Testing and Adjusting Page Testing the Printer Setting DIP Switches Running Test and Service Mode at the PrinterTo exit Test and Service mode Tests Test and Service Switch Settings = OFF Dot Increment Switch Settings Printing Test Labels Hardware Configuration Print Quality Printer Maintenance Manual Software Configuration Pitch Format 201 Printer Maintenance Manual Font Command Code Test Description Running Test and Service Mode From a Host Computer To test host-to-printer communications Testing Printer and Host Communications Adjusting the Printer To adjust the bias adjust screw Adjusting the Print Bias for Print Quality To adjust the print darkness control Adjusting the Print Intensity Adjusting the Printhead Adjustment Lever for Print Quality To position the label mark sensor Adjusting the Label Mark Sensor To adjust the label mark sensor potentiometer sensitivity To adjust the label gap sensor potentiometer Adjusting the Label Gap Sensor To adjust the label taken sensor Adjusting the Label Taken Sensor Aligning the Printer To align the rollers Aligning the Rollers To align the printhead Aligning the Printhead Printhead alignment To align the TTR supply hub Aligning the TTR Supply Hub Printer Maintenance Manual Troubleshooting Page Troubleshooting Tips About Troubleshooting and RepairWhere to Start Repair Troubleshooting Checklist Syntax Errors Error HandlingParameter Errors Image Overrun Errors Insufficient Storage RAM Errors Invalid Numeric Character ErrorsError Codes Error Code Problem Solution Troubleshooting Printer Errors Printer Maintenance Manual Printer Errors Symptom Possible Causes Printer Operation Problems Symptom Possible Causes Solution Print Quality Problems Troubleshooting Communications Problems To check for communications problems Environmental ProblemsElectrostatic Discharge ESD Ground Loops Between Equipment Electromagnetic and Radio Frequency InterferenceInadequate Earth Ground To troubleshoot environmental problems AC Power Problems Surges, Sags, Spikes, Noise, and Outages Miscellaneous Problems Remove and Replace Procedures Page Replacing Printer Components To replace the lithium battery Replacing the Lithium Battery Replacing the Printhead Remove and Replace ProceduresTo replace the printhead Replacing the Bezel PCB To replace the bezel PCB assembly Bezel PCB assembly Yellow button cap Replacing the Main PCB To replace the main PCB assembly To replace the Kanji/Katakana PCB Replacing the Kanji/Katakana Option PCB To replace the label mark sensor Replacing the Label Mark Sensor 3600M.049 To replace the label taken sensor Replacing the Label Taken Sensor To replace the label gap sensor Replacing the Label Gap Sensor Upper media guide Label gap sensor To remove the TTR drive roller and TTR drive gear/pulley Replacing the TTR Drive Roller and Gear/Pulley Washer Ring To replace the TTR drive roller and TTR drive gear/pulley Replacing the TTR Takeup Hub, Clutch/Pulley, and Belt Remove and Replace Procedures Replacing the TTR Supply Hub and Adjusting Plate TTR To remove the platen roller and platen roller gear Replacing the Platen Roller and Gear To replace the platen roller and platen roller gear To replace the liner takeup hub and liner reverse gear Replacing the Liner Drive and Takeup Components Liner reverse gear Thin washer Snap ring To replace the liner drive roller Remove and Replace Procedures Liner drive gear/pulley To reassemble the liner drive and takeup components To replace the stepper motor Replacing the Stepper Motor To replace the AC plug and input filter Replacing the AC Plug/Input Filter To replace the power switch/circuit breaker Replacing the Power Switch/Circuit Breaker To replace the transformer Replacing the Transformer Printer Maintenance Manual PCB Drawings and Schematics Page PCB Drawings and Schematics 2/10 3/10 4/10 CAP,ALUM,RDL LEAD,50VMIN,100UF CAP,AL,ELCTLT,R/L,63V,12000UF CAP,S/M,CER,50WVDC,5%,10 PF DIODE,S/M,TYPE BAS16 DIODE,S/M,TYPE MMBD301 IC,S/M,TYPE MC68332,MICPRCS 3600M.072 3600M.073 3600M.074 3600M.075 3600M.076 Page Page Replacement Parts Page Printer Spare Parts List Replacement PartsID No Part Number PLATE, Front Cover BATTERY, Lithium 3.6V, 1.75AH SCREW, THD Roll W/CONE WASHER, Flat SST .327 X .50 X Manuals Page 3600M.091 3600M.092 3600M.093 3600M.094 3600M.095 114 127 125 128 129 130 131 132 133 134 Appendix Page Functional Description of the 3600 Mechanics Functional Description of the 3600 Electronics Power Supply+5V +40V Battery Power Fail DetectionBattery Life Calculations Reset Motor Driver Chip Selects Processor Crystal Interrupt Priority Levels Eprom Access Time RAM Access TimeMemory Static RAM Communications Interface DIP SwitchesConverter Asic and I/O Option Interface Front Panel Interface Option ConnectorDebug Interface Chip Select Generation Row Name Formula Min Max Margin Comment Printer Maintenance Manual Timing Timing Diagram Band Buffering and Font Caching Functional Description of the 3600 SoftwareImage Band Buffering Image Band Example Printer Maintenance Manual Appendix a Digital Thermal Compensation Font CachingGlobal Compensation Appendix a Font Caching Flow Chart