186, Pressed, Nothing, Happened, Though I have | Motorola A845 3G

Troubleshooting

186

	Problem	Solution

	I pressed the	Be sure to press and hold O
	power key, but	(power key) until the display
	nothing	appears and you hear an alert.
	happened.	This could take several seconds. If
		nothing happens, check that a
		charged battery is installed.
		See page 14.

	The display	The SIM card may be incorrectly
	says: Insert SIM	inserted. Check the SIM card to
	Card or Check SIM	make sure that it is inserted
	Card even	properly.
	though I have	See page 10.
	inserted my	See page 10.
	inserted my
	SIM card in the
	phone.

	The display	Call your service provider (the
	says: SIM Blocked.	company that sends you your
	How do I	monthly wireless service bill) to
	unblock my	obtain the PIN unblocking key
	SIM card?	(PUK) code.
		See page 164.

	The display	Enter the factory-preset unlock
	says: Enter Unlock	code (1234), or the last 4 digits of
	Code. How do I	your phone number. If this fails,
	unlock my	call your service provider (the
	phone?	company that sends you your
		monthly wireless service bill).

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Image 188

Motorola A845 3G 186, Pressed, Nothing, Happened, Though I have, Inserted my, Phone Display, How do, Unblock my, SIM card?

Contents

Start Here Page Welcome Motorola, Inc Consumer Advocacy Office Manual Number 6809481A77-O Menu Map Main Menu Settings Menu Initial Setup Contents Page Page Page Specific Absorption Rate Data Index Installing the SIM Card Optional FeaturesOptional Accessories Getting Started Action Battery UsePush the battery Door down to release it from the phone Getting Started Your phone is designed to use only Installing the BatteryRechargeable batteries that power this phone Charging the Battery Turning Your Phone On Adjusting Volume Press the up or down volume keys to Increase or decreaseEarpiece volume during Keys Call Turn off an incoming call alert Making a Call Answering a CallChanging the Call Alert Press Viewing Your Phone Number Taking and Sending a Photo Highlight FeaturesFind the Feature M Multimedia Camera Switch Press Mto open Cameras Active viewfinder image displaysPress S Take a photo Option Description Using Photos and PicturesDownloading Pictures Viewing and Managing Pictures Recording Video Clips Find the Feature PressTo Using Video Clips Downloading Video Clips Viewing and Managing Video Clips Find the Feature M Multimedia VideosMaking Video Calls Press Using the Display Learning to Use Your Phone Battery Data Transmission IndicatorStrength Level Roam Indicator Gprs IndicatorSignal Strength Indicator Active Line Indicator Message IndicatorBattery Level Indicator Ring Style Indicator Using the 5-Way Navigation Key Location Indicator Using Menus Menu Key Enter menu system, or open a sub-menu To select a menu feature, starting from the home screen Selecting a Menu FeatureIcon Feature Selecting a Feature Option Entering Text Choosing a Text Entry Mode Text Entry Mode Indicators Setting Up a Text Entry ModeUsing Capitalization Using Tap Method Primary Second After Character Chart Using iTAP Mode Tap Method Text Entry Rules Entering Words Using Numeric Mode Using Symbol Mode Symbol Chart Deleting Letters and Words Copying, Cutting, and Pasting Text Using the Handsfree Speaker Highlighting Text Changing a Code, PIN, or Password Locking and Unlocking Your PhoneYour phone’s 4-digit unlock code is originally set to Before you receive your phone Unlocking Your Phone Setting Your Phone to Lock AutomaticallyLocking Your Phone Manually Activate automatic lock If You Forget a Code, PIN, or PasswordLocking and Unlocking the Keypad Recording a Voice Name Using the PhonebookStoring a Phone Number Dialing a Number Voice Dialing a NumberSorting Phonebook Entries Viewing Entries By Category Setting Up Your Phone Setting the Time and DateSetting a Ring Style Storing Your Name and Phone Number Sup or down Scroll to the ring style Select the ring style Setting a Wallpaper Image Setting a Screen Saver ImageSetting Description Background image in your Adjusting the Backlight Setting Display Contrast and BrightnessSetting Display Color Limitations of Agps Setting Display TimeoutUsing Agps Location Information Near a powerful radio or television tower Agps Service on or off, contact your service providerHiding or Showing Location Information Sometimes much farther from your actual location Redialing a Number Calling FeaturesUsing Automatic Redial Outgoing Calls Using Caller IDIncoming Calls Calling an Emergency Number Canceling an Incoming CallTurning Off a Call Alert Using Agps During an Emergency Call Call the emergency number Dialing International Numbers Viewing Recent Calls Select the list Perform various operationsOn the entry Last Calls Menu can include the following options Returning an Unanswered Call Using the Notepad Calling With 1-Touch Dial Attaching a NumberCalling with Speed Dial Using Voicemail Listening to Voicemail MessagesReceiving a Voicemail Message Must call your voicemail phone number Using Call Waiting Storing Your Voicemail Number Announce the Call Transfer Putting a Call On HoldTransferring a Call Do Not Announce the Call Transfer Person who answersOpen the menu Sup or down Scroll to Transfer Sending a Text Message Setting Up the Message InboxMessages Select Msg Keypad keys Enter the text messageOther object Store the message Sending a Multimedia Message Phonebook Sup or down Scroll to SubjectSelect Subject Keypad keys Enter the subject Store the subject Sup or down Sending a Video Message When you finish composing the text Open the message menuDisplay the type of objects Keypad keys Enter one or more email Addresses Store the subject Select SubjectKeypad keys Enter the subject Find the Feature M Messages Outbox Viewing the Status of Sent MessagesTips For Sending Messages Messages that you send are stored in the outbox When you receive a message, your phone Receiving a MessageNew Message notification, and sounds an alert Open the message Reading, Locking, or Deleting a Message Sup or down Scroll to the message Message Menu can include the following optionsHeader or embedded To a Web address URL Open the message inbox setup Cc fieldAn empty To field Lock or unlock the message Setting Up the Email Inbox Sending an Email Message New Email Msg Select To Bcc recipients Viewing the Status of Sent Email Messages Receiving an Email Message Reading, Locking, or Deleting an Email Message Close the message Compose and send a replyEmail Msg Menu can include the following options Addresses in the appropriate Manually Sending Receiving Email Sup or down Highlight the address Message Calling a Phone Number in an Email MessageSending Email to an Embedded Email Address Going to a Web Address in an Email Message Sup or down Highlight the Web addressUnderlined Go to the URL Setting Up Your Phonebook Find the Feature M Phonebook Creating a Phonebook Entry Change the default speed dial Set the entry’s physical storageLocation Phone or SIM Voice Name option is not Creating a Group Mailing List Specify the mailing list name Mailing listRecord a voice name for Number for the mailing list, if Storing a PIN Code With a Phone Number Recording a Voice Name For a Phonebook Entry 100 Dialing a Phonebook Entry Phonebook ListVoice Dial Video Dial Sup or down Scroll to the entry Storing Longer Numbers102 Editing a Phonebook Entry Sup or down Scroll to the entry Press Mto openView entry details Edit the entry 104 Deleting a Phonebook EntrySorting the Phonebook List Setting the Primary Number for a Phonebook Entry 105 106 Using Phonebook Category ViewsSetting the Phonebook Category View Creating a New Category 107 108 Editing a CategoryDeleting a Category 109 Copying Phonebook EntriesReordering Categories 110 Copying One EntryCopying More than One Entry Copying a Phonebook Entry to Another Device Checking Phonebook CapacityCopy the entries to Selected location Sup or down Scroll to the list you want Setting 1-Touch Dial Preference112 113 Synchronizing Phonebook EntriesFor each phonebook entry 114 Personalizing Your PhonePersonalizing a Ring Style Setting Ringer or Keypad Volume Activating Ringer IDsSup or down Scroll to On or Off 115 116 Setting RemindersActivating Haptic Vibrations Setting a Personal Greeting Setting Display TextSelecting the Clock View Select the text layout Showing or Hiding Menu Icons Personalizing Soft Keys and Menu IconsSelect the clock view Sup or down Scroll to Show or Hide 119 Setting the Menu ViewPersonalizing the Menu Setting the Menu Language Setting Menu Scroll BehaviorResetting All Options 120 Creating and Using Shortcuts Clearing All Stored InformationStandard Shortcuts 121 Task Shortcut Creating a Shortcut122 Using a Keypad Shortcut Selecting a Shortcut From the ListEditing or Deleting a Shortcut 123 124 Getting More Out of Your Phone Making a Conference CallEnd the conference call 125 Setting Up or Canceling Call Forwarding 126 127 TTY OperationChecking Call Forwarding Status Setting TTY Mode 128 Using Fixed Dialing Returning to Voice ModeTurning Fixed Dialing On or Off 129 Using the Fast Menu Using Dtmf TonesUsing the Fixed Dial List Activating Dtmf Tones View and Reset Call Timers Using the KeypadMonitoring Phone Use Sending Dtmf Tones 132 Using a Timer During a Call 133 134 Using Handsfree FeaturesActivating the Speakerphone Confirm the setting Automatic AnswerRinger Options Automatic Handsfree Power-off Delay Sup or down Scroll to the time delayCharger Time 136 Using Applications During a Call Connecting Your Phone to an External DeviceSup or down Scroll to the charge time 137 138 Setting Up a Cable ConnectionSetting Up an Infrared Connection Setting Up a Bluetooth Wireless Connection Activate the infrared linkTry another connection 139 Handsfree Dial-up networking Object exchange File transfer Searching For Other Devices140 Connecting to Recognized Devices Making Your Phone Visible to Other DevicesTo connect to a recognized handsfree device 141 Sending Objects to Another Device Disconnecting From a DeviceSwitching To a Headset Or Car Kit During a Call 143 Setting Your Phone’s Bluetooth OptionsEditing Device Properties Making Data Calls 144 Installing the Software Making a Data CallReceiving a Data Call 145 Using Sync Transferring the DataEnding the Data Connection 146 Using an Internet Sync Partner Find the Feature M Send sending methodSending Files from Your Phone 147 Adjusting Network Settings Finding a New NetworkListing All Networks 148 Changing Network Setup Values 149 Monitoring Battery Charge Adjusting Service TonesSetting the Call Drop Alert Find the Feature M Settings Network 151 Viewing Phone SpecificationsTo view your phone’s feature specifications Personal Organizer DatebookMonth View 152 153 Day View 154 155 Event ViewCreating a Datebook Event Creating a Datebook To Do 156 Changing Event Information 157 Copying an Event 158 Deleting an Event 159 Copying a Datebook Event to Another Device Synchronizing Datebook Entries160 User’s guide for more information 161 CalculatorCalculating Numbers 162 Converting CurrencyFunction Description Number keys Amount to multiply byExchange rate Perform the conversion Security Locking the SIM CardUnblock the SIM Card PIN Code 164 Unblock the SIM Card PIN2 Code 165 Locking and Unlocking Applications 166 Open the lock application Sup or down Scroll to the applicationSelect the application 167 Find the Feature 168 News EntertainmentMicro-Browser Starting a Micro-Browser Session 169 Interacting With Web PagesDownloading Objects From a Web Storing a Picture File Storing a Sound FileSup or down Scroll to Store Only Sup or down Scroll to Store Only or 171 Selecting or Creating a Web SessionStoring a Video Clip Setting Up Browser Messages Games and ApplicationsRunning the Micro-Browser in the Background 172 173 Downloading an Application With the Micro-BrowserLaunching a Java Application Analyzing or Deleting a Java Application 174 175 Viewing Java Version and Available MemoryOption Displays 176 Creating and Editing Ring TonesCreating a Tone 177 Entering NotesBasic notes c d e f g a b Key Display Description 178 Example Sets octave six, as in *6Inserts a rest you can 179 180 Playing a TonePress Display Find the Feature M Multimedia Sounds Editing a ToneDeleting a Tone 181 Pictures Setup menu can include the following options CameraDownloading a Tone Sending a Tone 183 Troubleshooting Question Answer Problem Solution 186 PressedNothing Happened Feature For an unlockCode when Try to open a 188 My phone hasDrops Cannot hear Commands Passwords, orMy battery Battery life? 190 Am unable toName Phone about 4 inches Centimeters from your mouth A normal tone of voice Why does Standard Circuit Switch Data Computer Attached Are roaming on an unfamiliarNetwork, this may be the case Show a Internet access Launched You may be in an area withoutLaunched Try again in a few minutes. 192 Specific Absorption Rate Data 193 194 Setting 16, 53, 114, 170 turning off 16 IndexUnlocking 195 Color, setting 56 computer 196160 Data call Emergency number 61 end key Message Event alert Exchange rate, calculating134 197 198 My telephone number 4, 18 199 Character 99 network settings 148 notepad 66 number Codes200 Long numbers, storing Redialing 201 Picture ID 20, 23, 60, 97 screen saver 23 sendingPicture ID 20, 23, 60, 97 PIN code Send key Short message service. See message Shortcuts 4 114 SIM Blocked message 16, 164202 SIM PIN2 code, changing Text Capitalization, changing Character chart 41 entering Vibrate alert setting 16, 53, 114 turning off 16Automatic answer 135 speed dial 203 Voicemail Voicemail message indicator 31 204 Important Safety and Legal Information Software Copyright Notice Part Number 6809476A21-O Contents Safety and General Information External Antenna Care Approved Accessories Phone OperationBody-Worn Operation Data Operation Medical Devices FacilitiesAircraft For Vehicles With an Air Bag Potentially Explosive Atmospheres Symbol Definition Blasting Caps and AreasBatteries Chargers Repetitive Motion Injuries FDA Consumer Information on Wireless Phones National Telecommunications and Information Administration Page What about children using wireless phones? Page Products and Accessories Products Covered Length of Coverage Exclusions Date of purchase SoftwareProducts Covered Phones PagersCanada All Products TTYPage Online Product Registration Thank you for choosing a Motorola product Wireless The New Recyclable Page Wireless Phone Safety Tips Page Wherever wireless phone service is available Page Page Motorola.com