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Allegro_CID.book Page 20 Tuesday, January 15, 2008 3:07 PM
If you have more than one handset registered to your base remember to check the connections of these too.
If you are still experiencing a problem, you are likely to find a solution below.
Handset/Base
No dial tone
•Is the handset registered to the base? – see page 15.
•Is the 
symbol flashing and can you hear a beep during a call? – if so, move closer to the base as you are out of range.
Cannot dial out
•Is 
symbol displayed? - if so, the keypad lock is on, see page 10.
Handset does not ring
•The ringer volume may be set to off, see page 12.
•Is the 
symbol flashing? - if so, move closer to the base as you are out of range.
Handset is not charging properly
•Check that the charge light is on and that the handset is sitting correctly in the base. Clean the charging contacts with a dry cloth.
•Are you using the power adaptor supplied with your phone?
Handset will not link up with the base
•Is the 
symbol flashing? - if so, move closer to the base as you are out of range.
•Is the handset registered to the base? - see page 15.
•Buzzing noise on my radio, TV, computer or hearing aid? Sometimes your phone may interfere with other electrical
equipment if it is placed too close. We recommend you leave a distance of at least one metre to avoid this.
Cannot make a call
• Is Call Barring set? - see page 14.
Caller ID
Caller's details are not displayed
•Have you subscribed to a caller ID service? If not, contact your network provider.
•The caller may have withheld their details.
•Let the phone ring a couple of times as there may be a delay in receiving the caller ID information.
Caller's name is not displayed even though it is stored in the phonebook
•Have you stored the telephone number with the full STD (dialling) code in the phonebook? The name will only be displayed if an exact number match is found.
14. General information
IMPORTANT
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the European Union.
Safety
•Only use the power supply suitable for this model. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.
