Programming your HD picture settings

•Choose 4:3 Pan Scan if you have a standard screen TV and you prefer that widescreen programming is cropped to fill your screen. Think of this last choice as watching a theater-style movie that has been reformatted to fit your standard screen TV.

Y Pb Pr OUTPUT

Next, use the down arrow to select Y Pb Pr OUTPUT. This setting indicates the picture resolution you prefer when watching High-Definition programming. The choices, listed in order of highest to lowest picture resolution, are 1080i, 720p, 480p, and 480i. Your selection will depend on which format(s) your HDTV supports. To maximize your high-definition viewing experience, refer to your television set owner's manual, and use the right arrow button to choose the setting that indicates the highest picture resolution that your television will support.

4:3 OVERRIDE

Finally, use the down button arrow to select 4:3 OVERRIDE. By selecting 480i or 480p you are telling the digital receiver to send Standard Definition programming to your TV in its original broadcast format. Select OFF and the cable box will default to the resolution selected in the Y Pb Pr OUTPUT setting above. To exit and save changes press the POWER or MENU button.

For more details on configuring your digital receiver output settings, including setting Closed Caption preferences, see the User Guide for your HD receiver which is available at http://charter.com/quickstart.

Troubleshooting

Problem

Possible Solution

No sound

•Press MUTE on the remote control to restore the volume level.

•Check that the receiver is set to the proper input source.

•Turn your VCR on.

No picture

•Check to be sure that all cables are connected properly and that your TV is tuned to channel 3 or 4, if using the TO TV-VCR connections. Hand-tighten the cable connections if necessary.

•Check that your component connection cables are not crossed. Y goes to Y, Pb to Pb and Pr to Pr.

•If connected through the RCA video connection, make sure the cables are connected properly.

•Turn VCR on/off.

•Ensure that the proper video display format for your TV has been selected.

No Guide or wrong Guide

• Check that your HD receiver is connected directly to the cable wall outlet.

Picture or sound is noisy on one channel

• Reconnect the coax cables and hand-tighten if loose.

Sound from only one stereo speaker

•Hand-tighten or reconnect the cables.

•Ensure that wires are not frayed and plugs are not bent or broken.

No power

•Reconnect the power cord.

•Ensure that the HD receiver is plugged into an active outlet.

Remote control does not work

•Press CABLE on the remote control.

•Ensure that nothing is blocking a clear line of sight between the HD receiver and the remote control.

•Change the batteries in your remote control and then re-program your remote control.

Poor audio quality

•Use the remote control to set the HD receiver volume

level to approximately 3/4 of maximum volume level and then adjust the audio levels on the external devices.

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Charter Business Self-Install Guide 11

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Motorola DCT6200, DCT5100 quick start Troubleshooting, Override
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DCT6200, DCT5100 specifications

The Motorola DCT6200 and DCT6208 are advanced digital cable set-top boxes designed to enhance the television viewing experience by leveraging modern technology and user-friendly features. Both models are packed with a range of functionalities that enable users to enjoy high-quality digital content.

The DCT6200 is known for its robust performance, supporting digital video broadcasting and a variety of media formats. It offers a decoding capability of MPEG-2, which allows for high-quality video playback. This model is equipped with an integrated electronic program guide (EPG) that simplifies content discovery, empowering viewers to browse channels easily, schedule recordings, and set reminders for their favorite shows. The DCT6200 is also compatible with video on demand (VOD), enabling users to access a vast library of programming.

On the other hand, the DCT6208 takes it a step further by including an integrated hard drive for personal video recording (PVR) functionality, allowing users to record live television for later viewing. With multi-stream capabilities, the DCT6208 can record multiple programs while simultaneously providing access to other live channels. This model also features an enhanced EPG, providing additional options, such as favorite channels and search functionalities that help users quickly find what they want to watch.

Both set-top boxes support various connectivity options, including HDMI, composite video, and component outputs, ensuring compatibility with a wide range of televisions and audio systems. The devices also incorporate advanced security features, such as conditional access and digital rights management, to safeguard content access and protect user privacy.

In terms of user experience, both models are designed with easy-to-navigate interfaces and remote controls, making it simple for anyone to operate, regardless of technical expertise. The sleek design of these devices allows them to blend seamlessly with home entertainment setups.

In conclusion, the Motorola DCT6200 and DCT6208 digital cable set-top boxes stand out with their excellent performance, support for high-definition content, and valuable features like PVR capabilities and user-friendly interfaces. These characteristics make them ideal choices for viewers looking to enhance their cable television experience.
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