FREQUENTLY ASKED QUESTIONS

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Q. Why can’t I purchase this Pay-Per-View program?

A. There are several things that could restrict Pay-Per-Viewordering:

1.Check to make sure the phone line is plugged in.

2.You may have inadvertently made too many Pay-Per-Vieworders. You may have to cancel one before you make another order.

3.You may have reached your credit limit. Call your cable company and have them check your account.

Q. What if I missed a Pay-Per-View movie/event that I ordered?

A. In cities that provide impulse-ordering capability, you will not be billed for Pay-Per-Viewon channels that aren’t tuned. In cities that require phone ordering, you need to call your cable company to cancel Pay-Per-Vieworders. Check with your cable company to confirm canceling procedures.

On Demand (Optional Feature)

Q. Do my Parental Locks & Purchase PIN settings stay the same for On Demand purchases as with regular programs?

A. Yes. PINs and settings apply to On Demand ratings and purchases.

Q. What if I only watched 15 minutes of my On Demand program and didn’t get to watch the rest before it expired?

A. You will have to order it again. Refer to the On Demand section in this manual for remaining rental and viewing time for more information on rental and viewing times.

Q. If I get to the end of a On Demand program and want to watch it again, can I restart at the beginning? A. Yes, as long as your viewing period has not expired, you may watch it again.

Q. How do I return to watching an On Demand program after I’ve tuned to another channel?

A. Select My Rentals from the On Demand Menu and choose the program you want to resume watching. You can either begin watching where you left off by selecting Resume, or start over with the Restart.

Q. Some of the programs appear in the listings with a checkmark or a dollar sign next to the title. What does this mean?

A. Depending on the services your cable provider offers, you may see a checkmark or a dollar sign to indicate a program you have ordered is available for viewing.

Q. How many On Demand programs can I order at one time?

A. Typically, there is no limit on purchases. Check with your cable operator for system-specific ordering information.

Q. I tried to order an On Demand program and received an error screen that said,“Unable to Process Request.”What does this mean?

A. The “Unable to Process Request” message occurs when the set-top box is unable to communicate with the On Demand equipment at your cable company. Try turning your set-top box off, and then turn it on again. If the message appears again, note the time it appeared and the action you took and call your cable operator.

Q. When I select a category from the On Demand menu, I receive a message that says,“No program listings available”.

A. If there are no listings for a particular category, this message will appear.

DVR (Optional Feature) and Digital Services

Q. I have a home theater system. Can I record a program in Dolby DigitalTM 5.1 on my DVR?

A. As long as the program is being broadcast in digital audio, the DVR will record the digital audio portion. A Dolby Digital indicator will appear on the Flip Bar for programs that are broadcast in Dolby Audio.

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Motorola DCT6208 manual On Demand Optional Feature, DVR Optional Feature and Digital Services

DCT6208 specifications

The Motorola DCT6200 and DCT6208 are advanced digital cable set-top boxes designed to enhance the television viewing experience by leveraging modern technology and user-friendly features. Both models are packed with a range of functionalities that enable users to enjoy high-quality digital content.

The DCT6200 is known for its robust performance, supporting digital video broadcasting and a variety of media formats. It offers a decoding capability of MPEG-2, which allows for high-quality video playback. This model is equipped with an integrated electronic program guide (EPG) that simplifies content discovery, empowering viewers to browse channels easily, schedule recordings, and set reminders for their favorite shows. The DCT6200 is also compatible with video on demand (VOD), enabling users to access a vast library of programming.

On the other hand, the DCT6208 takes it a step further by including an integrated hard drive for personal video recording (PVR) functionality, allowing users to record live television for later viewing. With multi-stream capabilities, the DCT6208 can record multiple programs while simultaneously providing access to other live channels. This model also features an enhanced EPG, providing additional options, such as favorite channels and search functionalities that help users quickly find what they want to watch.

Both set-top boxes support various connectivity options, including HDMI, composite video, and component outputs, ensuring compatibility with a wide range of televisions and audio systems. The devices also incorporate advanced security features, such as conditional access and digital rights management, to safeguard content access and protect user privacy.

In terms of user experience, both models are designed with easy-to-navigate interfaces and remote controls, making it simple for anyone to operate, regardless of technical expertise. The sleek design of these devices allows them to blend seamlessly with home entertainment setups.

In conclusion, the Motorola DCT6200 and DCT6208 digital cable set-top boxes stand out with their excellent performance, support for high-definition content, and valuable features like PVR capabilities and user-friendly interfaces. These characteristics make them ideal choices for viewers looking to enhance their cable television experience.