5 TROUBLESHOOTING
Problem | Possible Solution | |
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There are | All 4:3 HDTVs display HD programs in letterbox format (black bars above and | |
black bars | below the picture) because of the shape of the display screen. | |
above and | • Turn on the 4:3 OVERRIDE feature in the User Settings menu. This | |
below the | ||
enables most | ||
picture | ||
the DCX3200 is tuned to a 4:3 program. | ||
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| • Set the TV TYPE to 4:3 | |
| the black bars above and below the picture when possible. | |
| Some SD programs are broadcast in the letterbox format with black bars above | |
| and below the picture. Some widescreen TVs offer a zoom feature that may be | |
| able to remove the black bars (see the TV manual for information about | |
| zooming 4:3 video). | |
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There are | This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD | |
black bars | programming to fill the screen, depending on the capabilities of the TV, set | |
on all four | 4:3 OVERRIDE to 480i or 480p. | |
sides of the | This may occur on a 16:9 TV if the active video for an SD broadcast is in | |
picture | ||
letterbox format. To confirm, wait for a commercial or look for a graphic, such | ||
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| as a network logo. If the commercial fills the screen from top to bottom, or the | |
| graphic appears below the active video, the program is being letterboxed by | |
| the broadcaster. You can minimize this by activating the zoom feature on the | |
| TV. | |
| A broadcaster may include black bars on either side of a widescreen broadcast. | |
| This is called a “hybrid” aspect ratio and results in a black border surrounding | |
| the video on a 4:3 TV. Because this is part of the broadcast, the DCX3200 | |
| cannot correct the video. You may be able to minimize the border using the | |
| zoom feature on the TV. | |
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Colors do | Be sure to match up each signal to the same YPbPr connection on the TV. | |
not appear | Otherwise, colors will not appear correctly on the TV. | |
correctly |
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