Troubleshooting
Problem — If this occurs: | Solution — Then do one of the following: |
No closed captions | • Verify on the User Settings menu that closed captions are enabled on the |
• Verify that closed captions are enabled on the TV. | |
display | Note: Closed captioning may not be available on the current program. |
| |
| The User Settings menu can be accessed from the DCX |
| within 2 seconds. |
|
|
There are black bars to | • Widescreen TVs display 4:3 programs in this format unless set to Stretch. Turn on the 4:3 OVERRIDE |
feature in the User Settings menu. This enables most widescreen TVs to stretch the video to fill the screen | |
the right and left of the | (see your TV manual for information about stretching 4:3 video). |
picture | • If the |
| menu. |
| • Many HD programs are broadcast in |
| These programs are broadcast in 16:9 HD formats, even though the video is not 16:9. |
There are black bars above and below the picture
All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) because of the shape of the display screen.
•Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the
•Set the TV TYPE to 4:3
Some SD programs are broadcast in the letterbox format with black bars above and below the picture. Some widescreen TVs offer a zoom feature that may be able to remove the black bars (see your TV manual for information about zooming 4:3 video).
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