Getting Started

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your handset, underneath the battery.

SIM card

If your SIM card is not in the SIM card holder, it may be in the box your handset came in, attached to the SIM carrier. If this is the case, carefully detach your SIM card from the surrounding plastic and insert it as described in “Inserting Your SIM Card” on page 14.

SIM Card Security

Your SIM card stores all your Contacts information. Since this information is stored on your SIM card, not in your handset, you can remove the information by removing your SIM card.

Note: Except for making emergency calls, your handset will not function without the SIM card.

To prevent unauthorized use of your handset, your SIM card can be protected by a PIN that you enter each time the handset is powered on. You can change the PIN or turn off the requirement that it be entered.

Note: Your PIN is set to OFF by default.

Entering the PIN

You may be required to enter a SIM PIN when you first use your handset.

When you receive your handset, the SIM PIN is 0000. Change your PIN to prevent fraudulent use of the SIM card.

Important: If you enter your PIN incorrectly 5 times, your SIM card is blocked. To unblock your SIM card, you must contact TELUS Mobility Client Care. See “Unblocking the PIN” on page 13.

1When the Enter SIM PIN Code screen appears, enter your SIM PIN. An asterisk appears for each character entered.

2Press A under Ok.

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Motorola i830 manual Locating Your SIM Card, SIM Card Security, Entering the PIN