Motorola 68000202552-B, MB502 manual Troubleshooting, Crash recovery, Service & repairs

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery (“Assemble & charge” on page 3), then replace and turn on your phone as usual.

Service & repairs

If you have questions or need assistance, we’re here to help.

Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States - Android products), 1-800-331-6456 (United States - all other products), 1-888-390-6456 (TTY/TDD United States for hearing impaired - all products), or 1-800-461-4575 (Canada - all products).

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