Chapter 9.

Troubleshooting

 

 

This chapter includes information about

Fprinter problems and solutions

Fmessages you may see.

Problems and Solutions––––––––––––––––––––––––––––––––––––––

Some common printer problems and their solutions are listed on the following pages.

Problem

Solution

 

 

Printer will not feed.

Switch to a fully charged handle.

 

 

 

Close the supply cover completely.

 

 

 

Load the supply correctly.

 

 

 

Check the platen roller for jammed labels.

 

 

Printer will not print.

Switch to a fully charged handle.

 

 

 

Load the supply correctly.

 

 

 

Clean the printhead.

 

 

Print has voids or is

Load the supply correctly.

too light.

 

Close the supply cover completely.

 

 

 

 

Switch to a fully charged handle.

 

 

 

Clean the printhead.

 

 

 

Check the supply for damage or defects.

 

 

Poor print quality or

Adjust the contrast in the Diagnostic menu.

bad scan.

 

 

 

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Monarch 6030TM manual Chapter Troubleshooting, Problems and Solutions