Introduction Before You Begin
Installation & Configuration
Troubleshooting FAQ Glossary License
ETHERNE T |
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USB |
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C AB LE |
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USB CPE MAC ID: ABDCEF012345 | S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 | CUSTOMER S/N:BCDFGHJKLMNP |
+12VDC |
SURFboard cable modem
To cable outlet (step 2)
To electrical outlet (step 4)
Cabling and Startup for a Single User
Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for communications.
1 | Be sure your computer is on and the cable modem is unplugged. |
2 | Connect one end of the coaxial cable to the cable outlet or splitter. Connect the |
| other end of the coaxial cable to the CABLE connector on the cable modem. |
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3 | Insert the SURFboard Cable Modem |
4 | Plug the power cord into the +12VDC connector on the cable modem and the |
| electrical outlet. This turns the SURFboard cable modem on. You do not need to |
| unplug it when not in use. |
5 | Check that the lights on the cable modem front cycle through this sequence: |
| • Power flashes during the |
| is successfully complete. |
| • Receive flashes while scanning for the receive (downstream) channel and |
| changes to solid green when it is connected. |
| • Send flashes while scanning for the send (upstream) channel and changes to |
| solid green when it is connected. |
Always connect coaxial cable to the wall outlet first.
• Online flashes while the cable modem downloads configuration data and |
changes to solid green when the download is complete. |
SB5100 Series Cable Modem User Guide | 9 |