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Motorola SBG900 manual Be sure the USB cable is disconnected, Click Remove Driver

Models: SBG900

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20Be sure the USB cable is disconnected.

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless USB

16On the Run window, type explorer and click OK to display Windows Explorer:

Windows Explorer may appear different than in the image. There are variations between Windows versions and you can configure Windows Explorer as you like.

17Double-click My Computer.

18Double-click the Motorola SBG900 CD icon (D: in the image).

19Double-click remove or remove.exe to run the Remove utility from the Motorola SURFboard Wireless Cable Modem Gateway CD-ROM. The SURFboard Cable Modem USB Driver Removal window is displayed:

20Be sure the USB cable is disconnected.

21Click Remove Driver.

Informational messages similar to the ones shown are displayed on the SURFboard Cable Modem USB Driver Removal window.

After you remove the USB driver, re-install it following “Setting Up a USB Driver in Windows 2000”. If you continue to have problems, contact your cable service provider.

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SBG900 User Guide

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Motorola SBG900 manual Be sure the USB cable is disconnected, Click Remove Driver

Contents

User Guide SBG900 Wireless Cable Modem GatewayReorient or relocate the receiving antenna Comply with all instructions that accompany this equipment Copyright 2003 by Motorola, Inc Basic Configuration ContentsConfiguring the Gateway InstallationGlossary Software License Setting Up a USB DriverTroubleshooting Contact Us Frequently-Asked Questions SpecificationsOverview Network Connection Types Easy SetupPowerful Features in a Single Unit PCC11b Sample LANSample SBG900 hybrid network SBG900Motorola USB11b Wireless Adapter left and PCC11b Wireless Card Optional AccessoriesHome Print Exit Front PanelLight FlashingRear Panel Key Item DescriptionHome Print Exit Wireless LAN Wired Ethernet LAN USB Connection Label on the Bottom of the SBG900SBG900 LAN Choices Sample wireless network connections Wireless LANExit Wired Ethernet LANSample Ethernet connection to hubs or switches Sample Ethernet to computer connectionSBG900 User Guide USB ConnectionSample USB connection Home Print ExitFirewall SBG900 security measures shown in a logical network diagramWireless Security SecurityPort Triggering Wireless SecurityRelated Documentation SURFboard Wireless Cable Modem Gateway Quick Start GuidePort Forwarding Virtual Private NetworksObtaining an IP Address for Ethernet Connecting a PC to the USB Port InstallationBefore You Begin Precautions Signing Up for Service Connecting the SBG900 to the Cable System Cabling the LANTo avoid damaging the SBG900 or computers with static electricity PrecautionsSigning Up for Service Always make the wall connection firstComputer System Requirements Exit Obtaining an IP Address on Macintosh or UNIX Systems Obtaining an IP Address for EthernetObtaining an IP Address in Windows 98, Windows 98 SE, or Windows Me Obtaining an IP Address in Windows 2000 or Windows XPConnecting a PC to the USB Port Gaming Configuration Guidelines Basic ConfigurationStarting the SBG900 Setup Program Changing the Default Password Getting Help Setting the Firewall PolicyStarting the SBG900 Setup Program To Perform ClickChanging the Default Password Enabling Remote Access Getting Help Setting the Firewall Policy Page Firewall POLICY - advanced Page Home Print Exit Firewall POLICY - advanced page fieldsField DescriptionDescription Firewall ALERT - basic PageFirewall ALERT - basic page fields Field or ButtonDescription Firewall ALERT - email PageFirewall ALERT - email page fields Field or ButtonDescription Firewall LOGS PageFirewall LOGS page fields Field or ButtonSession Log Firewall LOGSOption DescriptionGaming Configuration Guidelines Configuring the Firewall for GamingConfiguring Port Triggers Configuring a Gaming DMZ Host Gateway PORT FORWARDING - config Page Configuring the GatewayGateway STATUS Page Gateway WAN Page Gateway LAN - nat config Page Gateway LAN - dhcp server config PageSBG900 User Guide Gateway STATUS PageThis page displays the gateway status information Home Print ExitDescription Gateway WAN PageGateway WAN page fields FieldHome Print Exit Gateway WAN page fields continuedField DescriptionDescription Gateway LAN - nat config PageGateway LAN - nat config page fields Field or ButtonDescription Gateway LAN - dhcp server config PageGateway LAN - dhcp server config page fields FieldHome Print Exit Gateway LAN - dhcp leases PageGateway LAN - dhcp leases page fields FieldDescriptionDescription Gateway PORT FORWARDING - status PageGateway LAN - dhcp leases page fields continued FieldDescription Gateway PORT FORWARDING - config PageGateway PORT FORWARDING - config page fields FieldGateway PORT TRIGGERS - predefined Page Home Print Exit Gateway PORT TRIGGERS - predefined page fieldsField DescriptionDescription Gateway PORT TRIGGERS - custom PageGateway PORT TRIGGERS - custom page fields FieldFieldDescription Gateway LOG PageGateway LOG page fields Gateway PORT TRIGGERS - custom page fieldsVerifying the IP Address in Windows 95, Windows 98, or Windows Me Configuring TCP/IPConfiguring TCP/IP in Windows 95, Windows 98, or Windows Me Configuring TCP/IP in Windows Configuring TCP/IP in Windows XPHome Print SBG900 User Guide13 Click Obtain an IP address automatically Configuring TCP/IP in Windows 4 Click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed 8 Click Internet Protocol TCP/IP 13 Click OK to accept the TCP/IP settings Configuring TCP/IP in Windows XP 5 If a classic view similar to below is displayed 7 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for your network interface 11 Verify that the settings are correct, as shown above Verifying the IP Address in Windows 95, Windows 98, or Windows Me Verifying the IP Address in Windows 2000 or Windows XP To renew the IP address Advantages Setting Up the Wireless LANPerform on the SBG900Configuring the Wireless Network Name on the SBG900 SBG900 User Guide 7 Click advanced to display the Wireless SECURITY - advanced Page9 Click Apply to save your changes Home Print ExitConfiguring WEP on the SBG900 EncryptionHome Print Exit 3 Click advanced to display the Wireless SECURITY - advanced Page Configuring a MAC Access Control List on the SBG900Configuring the Wireless Clients Configuring a Wireless Client with a Network Name ESSIDConfiguring a Wireless Client for WEP Wireless STATISTICS page Wireless Pages in the SBG900 Setup ProgramWireless STATUS Page Wireless NETWORK Page Wireless SECURITY - basic Page Wireless SECURITY - advanced PageHome Print Exit Wireless STATUS PageWireless STATUS Page Fields who is not authorized to use your wireless LANField Wireless NETWORK PageWireless NETWORK page fields Configuring the Wireless Network Name on the SBG900Wireless NETWORK page fields continued FieldDescriptionHome Print Exit Wireless SECURITY - basic Page Home Print ExitSBG900 User Guide Description Wireless SECURITY - advanced PageWireless Security - ADVANCED page fields Field or ButtonField or Button Wireless STATISTICS pageWireless Security - ADVANCED page fields continued Wireless STATISTICS page fieldsHome Print Exit Wireless STATISTICS page fields continuedField or Button DescriptionSetting Up a USB Driver in Windows XP Setting Up a USB DriverSetting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows MeSetting Up a USB Driver in Windows 5 Click Next. The following window is displayed 8 Click Next. The following window is displayed 11 Click Finish. The Systems Settings Change window is displayed Setting Up a USB Driver in Windows 4 Click Next. The following window is displayed 8 If necessary, select the CD-ROM drive in the Copy files from list Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP 2 Click the Motorola SURFboard SBG900 USB Gateway Removing the USB Driver from Windows 98 or Windows Me4 Click OK. The System Settings Change window is displayed 5 Disconnect the USB cable from the PC or SBG900Home Print Exit Setting Up a USB Driver in Windows13 Click Remove Driver Setting Up a USB Driver in Windows MeSBG900 User Guide 2 Click SettingsRemoving the USB Driver from Windows Home Print Exit7 Double-click Network Adapters 21 Click Remove Driver 20 Be sure the USB cable is disconnectedSBG900 User Guide Removing the USB Driver from Windows XP1 On the Windows desktop, click Start to display the Start window Home Print Exit4 Click System to display the System Properties window. Skip to step SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USB6 Click the Hardware tab to display the Hardware page Home Print Exit8 Double-click Network adapters 15 Type explorer and click OK to display Windows Explorer Possible Solutions TroubleshootingFront-Panel Lights and Error Conditions ProblemContact Us Q Why is there no Standby button? Q What is high-speed cable Internet access?Q What is Network Address Translation? Q What wireless security measures are provided on the SBG900?Q What do I do if my SBG900 stops working? Q Do I need to change my Internet service provider ISP?Q Do I need to subscribe to cable TV to get cable Internet access? Q What type of technical support is available?Specifications GeneralHome Print Exit Home Print Exit Cable ModemGlossary Home Print Exit coax clientCMTS coaxial cableHome Print Exit The SBG900 is simultaneously a DHCP client and a DHCP serverbutton addressHome Print Exit Home Print Exit Home Print Exit U.S. government See EthernetHome Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Home Print Exit Software LicenseYou may You may not509091-001 10/03 MGBI Visit our website at